D&T Director
Job-ID
260750
Veröffentlicht
23-Mär-2026
Organisation
GWS Segment
Arbeitszeit
Vollzeit
Bereich
Digital & Technologie/Informationstechnologie, Facility Management, Vertriebsunterstützung
Standort(e)
Charlotte - North Carolina - United States of America
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. 

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. 

About the role: 

This role will support CBRE Global Workplace Solutions’ (GWS) - AMS Local growth strategy and transition, including an increasing portfolio of digital and direct-to-client services, and technology capabilities based on lean and agile ways of working. This individual will have responsibility for leading the relationship between Digital & Technology (D&T) and AMS Local business stakeholders.

What you'll Do:
Product & Technology:
  • This individual will be responsible for liaising with product development, pre-sales, client onboarding and in-life service professionals for GWS AMS Local clients and CBRE technology platforms 
  • Partner with GWS D&T and AMS Local business leads to understand and formulate business priorities, develop and execute product roadmaps to meet those objectives.
  • Help prioritize and drive critical customer experience improvements / client facing innovation to improve customer satisfaction rates and to help position as a digital leader in the industry.
  • Accountable lead for regular reviews with COO / AMS Local stakeholder leads to review Operational Matters / Sales & Solutions activities / Account Mobilizations / Regional and Globally Lead initiatives to support the AMS /Global D&T delivery Roadmap.
  • Across all priorities, a key driver of success will be the ability to manage stakeholders, achieve consensus on the back of fact-based analysis and drive disciplined execution.
  • Partner with the AMS Local business stakeholders to execute technology change into the operational business.
People and Operating Model:
  • Identify and cultivate and build the right skillsets to support the GWS Global Local business today and in the future.
  • Establish governance and a culture of transparent performance management.
  • Review pre-sales and transitions practices. Establish best-in-class sales and transitions processes. Meaningfully leverage technology to improve win-rates of sales pursuits.
  • Work collaboratively and cross-functionally to support achievement of CBRE’s growth strategy.
  • Lead and support training and development of team across the AMS business to support the D&T Strategy.
Technology Strategy Leadership:
  • Monitor and evaluate emerging technology trends and best practices.
  • Conduct research into new technologies with potential to enhance business value at CBRE.
  • Represent company's technological competence at key industry events and customer forums.
Outcomes and Measures:
  • Developed deep, collaborative relationships with peers across the GWS Digital and Technology team and Global Local business stakeholders
  • Delivering against key CBRE technology platform objectives (measured by timely delivery of a well-planned roadmap)
  • Recognized as someone who meaningfully impacts the sales process. Seen as the leader who understands clients’ needs and how CBRE technology platforms deliver against these. Speaks confidently about CBRE’s competitive differentiation.

What You'll Need: 
  • 10+ years’ experience leading Digital/Product/Technology or similar leadership role
  • Track record of leveraging technology to drive business results.
  • Technical domain expertise in digital transformation and product innovation
  • Has effectively managed product management and / or engineering functions that have delivered notable successes.
  • Direct and indirect leadership experience of geographically dispersed teams, ideally in the context of both established and newer technology companies.
  • Experience of delivering complex change management activities to support the deployment of technology product and services into an operational business.
  • Strategic sales experience
  • Consultative sales and / or broader business advisory experience preferred
  • Explains specifically how changes in competitors, clients, and market segments affect GWS Global Local
  • Translates broad corporate strategies into clear, specific objectives and plans GWS Global Local business
  • Forms clear and independent idea of customer needs and requirements through studying data and discussions with customers; understands the customer’s business.
  • Takes initiative to offer improved performance to customers, overcoming obstacles, solving problems, and improving overall satisfaction.
  • Collaborates and openly debates with the team to manage projects, solve problems, discuss challenging issues, or learn more about critical issues as a group.
  • Delegates roles thoughtfully to free self to work at a more strategic level. Periodically reviews team progress against plans, focuses attention beyond the project to the full year or more.
  • Comfortable in a high growth environment.
  • Results oriented
  • Highly collegial, team-oriented, and apolitical
  • Flexible working outside in across core office hours as required
  • Works with a Global mindset, aware of cultural differences, with an ability to work across different time zones

Why CBRE?  

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. 

 

Applicant AI Use Disclosure 

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. 

 

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $150,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. 


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