Workplace Experience Sr Coordinator - San Francisco, CA
Job-ID
266905
Publiceret
31-mar-2026
Afregningslinje
GWS Segment
Stillingstype
Fuldtid
Interesseområder
Administration, Kundeservice, Facilitetsstyring
Geografisk position(er)
San Francisco - California - United States of America, South San Francisco - California - United States of America
About the Role:

As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
  • Make a memorable first impression by answering the telephone in a professional manner.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
  • Escalate inquiries or complaints from employees, guests, and co-workers.
  • Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
  • Create customized client materials that follow brand guidelines.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
  • Evaluate and select solutions from established options.
  • Impact team through the quality of the services or information provided.
  • Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What you’ll need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

HS Diploma or GED or equivalent experience required.

  • A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
  • Open and flexible work schedules.
  • Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
  • Apply a high level of attention to detail as well as strong verbal and written skills.
  • Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
  • Working knowledge of Google Docs and Slack. Some experience with Jira would be useful but not required.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Sr. Coordinator position is $65,000 annually and the maximum salary for the Workplace Experience Sr. Coordinator position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Host
Host er en servicelinje tilhørende CBRE, verdens største kommercielle ejendomsorganisation. Vores mission er at øge individuel trivsel, personlig produktivitet og organisatorisk effektivitet gennem personaledrevne og tekniske serviceydelser. Kort sagt: Vores mål er at hjælpe folk med at arbejde smartere og øge deres glæde ved at gøre det. 

Vores erfaring forbinder medarbejdere med deres omgivelser – via teknologi, faciliteter, der betyder mest. Værtens skalerbare produktpakke omfatter receptionist-tjenester af høj kvalitet leveret af talentfulde CBRE-"værter", kundeservicetræning og -certificering i verdensklasse og en stærk teknologiplatform i virksomhedsklasse. 

Platformen, der kan tilpasses specifikke kundekrav, har en robust mobiloplevelse, der giver brugerne mulighed for at navigere arbejdspladsen, planlægge møder med kolleger, reservere arbejdspladser, bruge mad- og drikkevaretjenester og få adgang til bygnings- og receptionist-tjenester.

Gå tilbage