Technical Services Manager
Job-ID
266301
Publiceret
17-mar-2026
Afregningslinje
GWS Segment
Stillingstype
Fuldtid
Interesseområder
Engineering/Vedligeholdelse
Geografisk position(er)
London - England - United Kingdom of Great Britain and Northern Ireland
Job Title: Technical Service Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Service Manager to join the team located in East London.  

The successful candidate will hold full accountability for the operations across a hub, responsible for service delivery and front facing services at the clients Healthcare facilities.

Role Summary: 
  • Act as a subject matter expert for technical service delivery within a Healthcare environment
  • Provide a safe and healthy workplace with responsibility for all EHS compliance for both CBRE and supplier partners
  • Assure contingency plans are in place for emergencies, including approved business continuity plans, disaster recovery plans, service disruption notification processes and crisis management processes
  • To provide technical and operational support and advice to the engineering team
  • Manage WIP - Including scheduling works, access arrangements, completion of works, answering financial queries and updating the overall WIP report with the support of the Lead Contract Support
  • Creating and implementing a training plan for the operational teams; ensuring we have sufficient skillset, Competent Persons and Approved Persons for all HTM and SFG disciplines
  • To conduct audits of reactive and planned maintenance activities ensuring that tasks are completed to SFG and HTM standard
  • Manage subcontractor delivery and engagement
  • Understand and comply with Site safety rules/requirements
  • Ensure safety PPE and equipment is available and utilized by both self-perform team members and Supplier partner team members at all times
  • Follow proper procedure and conduct Incident reviews and Root Cause Analysis including regulatory response and reporting, Site Stand Downs and drive consequence Management for all incidents
  • Ensure ongoing and required training (PPE, LOTO, Confined Space) is conducted and completed by all team members
  • All reporting must be timely and completed and all required on site documentation must be up to date and easily accessible
  • Support Site Budget Management by driving Operational control through Metrics Management
  • Deliver services based on contract scope of work with full understanding of the scope variances by site
  • Ensure knowledge of Supplier contract terms, scope of work and performance specification
  • Ensure PO’s are raised and processed in compliance with GWS policy
  • Responsible for coaching and supporting the growth of your team.
  
Experience Required:  
  • Technical qualification 
  • Experience within a similar role
  • Knowledge of the Healthcare Technical Memorandums (HTM) - desired
  • Strong related experience in FM operations
  • Strong influencing, communication and presentational skills aligned with good commercial acumen                  
  • People management skills and the ability to communicate at all levels
  • Experience of managing contracts, writing and operating to processes and procedures
  • CMMS experience (WO Management Process) preferred
  • Report writing ability
  • Sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy

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