Lease Administration Ops Mgmt Director
Job-ID
259829
Publiceret
26-feb-2026
Afregningslinje
GWS Segment
Stillingstype
Fuldtid
Interesseområder
Facilitetsstyring
Geografisk position(er)
Atlanta - Georgia - United States of America, Dallas - Texas - United States of America, Remote - US - Remote - US - United States of America
About the Role:

As a CBRE Platform Operations Management Director, you assist with the oversight of the lease administration department responsible for planning, managing, and directing business operations for 20+ clients in the retail, multisite and financial sectors. The ideal candidate will be located in the Central or Eastern time zones and within a reasonable driving distance to a CBRE office.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You’ll Do:

  • Develop and maintain a proactive communication strategy with leadership across GWS region on business updates, operational excellence, client satisfaction risk and customer concerns.
  • Act as critical issue point for GWS Leadership if any risks or service issues arise ensuring resolution of said customer concern.
  • Work with Portfolio Services senior leadership to ensure high levels of client care. Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. 
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Assist with providing efficient and effective strategic operations. This includes revenue growth and profitability, new business development, etc. 
  • Conduct departmental financial evaluations, including monthly revenue and expense projections. 
  • Ensure that all Marketing collateral, press releases, and web publishing are in accordance with company standards. Work with internal marketing and communications teams to ensure effective service delivery, business promotion, advertisement, and public relations. 
  • Oversee the maintenance of listing and transaction files, verifying compliance with local, state, and federal regulations, Real Estate Commission rules, and compliance with corporate policies. 
  • Manage and set priorities for project resources and assess needs. Conduct training needs making sure office standards are met. 
  • Guide the procurement and maintenance of office supplies and equipment. Review vendor service contracts with the internal procurement office. 
  • Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance. 
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and colleagues to act while guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. 
  • Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. 
  • Significantly improves and changes existing methods, processes, and standards within job discipline.
  • Expected travel 10%
  • Service Delivery with partners with the GWS Directors to develop and maintain a framework for operational processes, risk management, consistency, and standard methodologies.
  • Support continuous improvement efforts to streamline process adoption across operational and account teams.

What You’ll Need:
  • Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Expert organizational skills and an advanced inquisitive mindset.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $150,000 annually and the maximum salary for the position is $170,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. 

The application window is anticipated to close on March 2, 2026 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE GWS
CBRE Global Workplace Solutions (GWS) samarbejder med kunder om at skabe synergi mellem fast ejendom samt levering af ydelser, der øger organisationsproduktiviteten i dagligdagen. Vores account management-model er kernen i vores kundecentrerede tilgang til levering af integrerede ejendomsløsninger. Hver kunde får tildelt en dedikeret leder og understøttes af regionale og globale ressourcer, der udnytter branchens mest robuste platform. CBRE GWS leverer konsekvente, målbart overlegne resultater for vores kunder i alle faser af livscyklussen og på tværs af brancher og geografiske områder.

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