Supervisor (Mechanically biased)
Job ID
Service line
GWS Segment
Role type
Enfield Town - England - United Kingdom of Great Britain and Northern Ireland

Job Title Supervisor

Based Enfield

Reports to Contract manager


To effectively supervise the day to day operation of the area’s maintenance team to ensure the effective and efficient operation of the site’s Electrical, mechanical services including fabric of the building. Reporting into CBRE technical manager.


• Supervision of the Contract Team in accordance with CBRE Managed Services, Procedures and Policies

• Engage/liaise with specialist sub-contractors to deliver required maintenance as per PPM planner.

• Ensuring the efficient and effective operation, maintenance and repair of the sites M&E Plant and Equipment and Services

• Compliance with and record keeping for CBRE Managed Services ISO 9002 Quality Management System

• Management and participation in the OOH Call Out System

• Organise and assist in all reactive repairs to the sites M&E systems.

• Prioritising and delegating reactive and Planned Preventative Maintenance tasks to the area team ensuring optimum levels of service delivery are being achieved

• Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. 10% of PPMs to be reviewed every month.

• Managing site labour levels and holiday/absence cover

• First line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in accordance with the Operations Manager

• Utilising Help Desk and PPM systems to monitor staff’s performance and ensure service delivery.

• Ensure all engineers training requirements are up to date.

• Client facing and various client meeting attendance required

• Undertaking team meetings and weekly tool box talks

• Extra works management, quoting to client and organising works to be completed within necessary timeframe

• Managing stock and site materials

• Gaining quotes for all site materials and remedial works


• Reporting to the technical and contract manager

• Accountable for day-to-day to operation of M&E services at Chase farm


Education Educated to a minimum of City & Guilds or equivalent in an mechanical discipline

Completion of a recognised technical training scheme.

Completion of management course i.e ILM 2 or equivalent.

Training Apprenticeship (or equivalent programme) Mechanical bias

A minimum of City & Guilds qualification

18th Edition IEE Regs : 2001

Permit to Work

Medical or Ventilation CP/AP preferred

Experience [Essential] At least two years at a similar level or equivalent

Excellent knowledge of the operation of Mechanical & Electrical Services and plant

Ability to interrogate and operate BMS’s systems

Knowledge of current technical standards in relation to Fire Alarm Systems, Electrical Services, HV & AC and Water Systems Treatment

Knowledge of business-critical services i.e UPS, Comms Rooms etc.

Knowledge of Lifts and associated services

Aptitudes Good verbal and written communication skills

Numerate and computer literate

Character Excellent motivational and influencing skills, with high levels of personal integrity

A role model for customer service excellence

High level of energy, be self- starters, confident and stable in manner

Organised, able to prioritise and deliver within high pressure, business critical environments

Committed to the delivery of excellent customer service

Able to work under pressure, making sound decisions when needed

Physically fit and able to carry tools and components.

Able to ascend / descend vertical access equipment

Able to work at height.

Circumstances Flexible / Occasional weekend working may be required

Must be available to join a call out rota.
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.