Resource Specialist
Job ID
Service line
GWS Segment
Role type
Hong Kong - '- - Hong Kong


  • Monitors department operations and procedures related to budget, financials, personnel, information management, filing systems, requisition of supplies, and other administrative services.
  • Monitors business unit expenses and budget. Researches and resolves expense concerns to ensure accurate reporting and payment including referral bonus, buy-out cost reimbursement by working with Finance and Payroll Team. May assist in developing operating budget by preparing historical summaries or researching costs.
  • Reviews work processes to ensure compliance with business standards and to identify work improvements. Works with others to develop improvements to create timely and efficient workflow for the department.
  • Maintains appropriate records to support the business unit. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of departmental records.
  • Train departmental employees on use of software applications and pertaining technology, including guiding Hiring Manager to raise and approve job requisitions, and assisting on-site staff on performance review and self-service systems.
  • Coordinates interview arrangements, meetings and events for the unit. Prepares and ensures availability of materials and rooms to support the event or meeting objectives.
  • Reviews and maintains contract file appropriate for the business. May negotiate contracts and terms with potential candidates and outside vendors.
  • Interprets policy and procedures for the assigned department.
  • No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
  • Other duties may be assigned.


  • Bachelor's degree with minimum 3 years of related experience.
  • Experience in facilities management or properties management field is highly preferred.
  • Ability to adapt to a fast-paced environment and interact with various stakeholders including business leaders, hiring manager and on-site staff.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
  • Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Strong proficiency of English, Mandarin and Cantonese
  • Intermediate skills with Microsoft Office Suite.