Manager, Senior Occupancy Management & Workplace Strategy
工作 ID
諮詢, 職場策略
Singapore - Singapore

The purpose of this position is to manage, lead and execute the delivery of large and/or regional portfolio, occupancy strategies, work environment solutions and the space and utilization data management program. Drives consistency of delivery and incorporates best practices from industry/other regions. Key partner to Corporate Real Estate’s Strategy team driving vision across given region. Leads team of Workplace/Occupancy Planners and MAC coordinators and serves as key point of contact with business units for workplace solutions driving innovation and creativity. 


  • Serves as primary interface with Corporate RE, Business Division(s) and/or client disciplines to understand business direction and changing workplace needs. Applies workplace and occupancy planning and management knowledge to forecast space requirements and develops space needs balanced against business and market conditions. Develops executable workplace and occupancy plans to support the business needs, corporate objectives, and initiatives.
  • Oversees the Space Data Management program to drive occupancy and space data accuracy and monthly, quarterly, and annual reporting and dashboards that are used to drive portfolio and occupancy strategie
  • Oversees the creation of occupancy plans and their alignment with business and corporate strategy.
  • Oversees the creation of conceptual occupancy strategies (exit/maintain/grow) that respond to the client’s spatial requirements. Uses space and occupancy data to drive planning scenarios, presents solutions to business lines/end users/stakeholders, collects critical feedback, and adjusts the strategy while keeping within the corporate guidelines. 
  • Facilitates production of drawings (test-fits, block or stack plans, adjacency diagrams, neighbourhoods etc) and presentations for internal stakeholder(s) and client facing steering committee meetings (Workplace Managers, Business Unit Directors, Leadership, etc.) for review and feedback; involves project management staff as appropriate for move and construction services.
  • Develops, maintains, and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness, and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational, and cultural issues. 
  • Coordinates portfolio level solutions with team based on program data. Works with key business liaisons to develop and validate program data. 
  • Establishes primary goals and objectives for the occupancy management teams. 
  • Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work follows the statement of work and contracted service level agreements. 
  • Other duties may be assigned.


Provides formal supervision to a team of employees within a regional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Bachelor's degree (BA/BS) from 4-year college or university in Architecture or Interior Design and a minimum of 7 to 10 years of directly related experience to the delivery of strategic planning services; or equivalent combination of education and experience. Minimum five years’ experience in management. 
  • AutoCAD drawing experience is required. 
  • CAFM software experience is preferred. 

  • Professional Registration in Architecture or Interior Design preferred. 
  • Certification in Corporate Real Estate, LEED or Facilities Management preferred. 

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Solid understanding of the need for discretion when dealing with sensitive information and demonstrates the ability to act accordingly. 
Ability to respond effectively to sensitive issues. A client focused approach, ability to partner with multiple stakeholders with competing priorities

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis

Ability to comprehend, analyze, and interpret complex data and documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Evidence of providing insights and added value to client requests – going above and beyond the initial client requirement.

Proficient with word processing, spreadsheet, desktop publishing and CAD/CAFM software including MS Office Suite (MS Project, PowerPoint, Excel & Visio). Thorough understanding of client’s data bases systems. 
Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues. 

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.