Facilities Mgmt
工作 ID
Service line
GWS Segment
Role type
樓宇管理, 工程/維護
Barcelona - Catalunya - Spain

· Act as the key FM interface between the local JCI clients and the CBRE Regional Operations Team creating alignment between client’s needs and CBRE organisational delivery

· Develop, gain consensus for, and implement the Best Practice/ Building Operation Plan for assigned portfolio and lead the resources to deliver against the local targets, managing scope interpretation

· Ensure clients perceive exceptional value from CBRE through executive reporting, dashboards, case studies, relationship workshops, professional reporting standards, operational playbooks and exceptional quality charters

· Manages on site issues, escalation and resolution effectively

· Accountability for financial performance relating to the managed location(s). Work with the Financial Manager to prepare the final budget documentation/plans and administer the works to ensure budget compliance month by month and YTD/YTE.

· Influence the client’s planning and budgeting process to enhance value and optimise performance

· Inspect facilities and equipment to determine extent of service and equipment required and liaise with client for asset lifecycle management/planning.  Recommend, justify, develop and coordinate with the Client team, projects that enhance the value of the client buildings.

· In conjunction with the Procurement Specialist, competitively bid and prepare all service contracts to assure high quality and cost-effective services.  Assemble and analyse contract bids, submit recommendations and prepare the standard form contract agreement for the Account Manager for execution.

· Maintain role as primary contact for service requests generated by the client’s staff.  Proactively meet with Client’s local Management on scheduled basis.  Communicate regularly with the client’s Management and staff, providing necessary support and information on the status of all areas under his management.

· Contract for services as described within the operating budget, management plan and/or management services agreement. Work close together with the Sourcing Manager to document all relevant supplier contract terms and conditions.

· Ensure all defined services are completed in accordance with the MSA and LFA, all operating procedures, statutory requirements, and within the Health and Safety guidelines.

· Check and control technical services in line with the asset list/PPM and contract requirements month by month.

· Book receipt of supplier invoices in accordance to the delivered services on monthly basis.

· Proactively involved in ensuring services are reviewed and refinements made to enhance FM services across the assigned portfolio.

· Develop a close working relationship with all of the vendors under his/her control to ensure they fully understand the Client culture and are made to feel part of the team delivering a high quality service.

Managing FM related projects as required by the client

· Languages: Must be fluent in English

· Excellent organisational skills required.

· Strong interpersonal skills with training experience to guide multifunctional teams.

· Excellent PC skills, proficient in Microsoft Word and Excel.

· Able to operate CBRE systems

· Interest in continuous improvement and development of new technologies.

Role will require both Hard & Soft service skills.

· Good listening skills

· Positive attitude, managerial style

· Team player and builder for his team

· Competency to achieve contractual goals through third party

· Ability to build professional trusting relationships with clients

Ability to understand local culture and sensitivities, and use such understanding in client relationships


5+ years’ experience in a FM management position or held a similar role

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.