Workplace Facilities Coordinator
职位 ID
14704
已发布
03-05-2021
服务线
GWS Segment
职位类型
全职
地点
San Francisco - California - United States of America
JOB SUMMARY
The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
 
Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
 
Maintains files on work orders, proposals, and department files.
 
Creates vendor files and checks accuracy on completed paperwork submitted
by vendors.
 
Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
 
Assists with the inspections on the facility campus.
 
Uses pc and/or PDA for work order system, email, ESS and training.
 
Assist with process and procedure training.
 
Other duties may be assigned.
 
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
 
The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
 
CERTIFICATES and/or LICENSES
None
 
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
 
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
 
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
 
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
 
OTHER SKILLS and/or ABILITIES
Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
 
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
CBRE GWS
CBRE 跨国企业服务部 (GWS) 与客户合作,使房地产成为企业生产力和绩效的重要贡献者。我们的客户管理模式的核心是以客户为中心的工作方法,旨在提供综合房地产解决方案。我们利用业内最强大的平台,为每位客户配备专属管理人,并提供地区和全球资源的支持。CBRE GWS 跨越行业和地域,在业务生命周期的每个阶段为客户提供一致、可衡量的卓越成果。