Facilities Coordinator
职位 ID
86622
已发布
15-11月-2022
服务线
GWS Segment
职位类型
全职
地点
Milan '- Lombardia - Italy
  • Support rollout and transition of integrated FM services solution across client’s Italian portfolio

  • Support transition communication plan for all impacted parties, stakeholders and vendors 

  • Participate in on site asset data collection 

  • Support the implementation of CBRE´s Self Service Request portal (MyService), and act as facility helpdesk function for all Nordic locations

  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.

  • Communicates work orders to technicians and assists management in resolving problems.

  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

  • Maintains files on work orders, proposals, and department files.

  • Build and maintain excellent customer and service partner relationships 

  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.

  • Support QHSE/compliance audits and programmes 

  • Establish and maintain a EHS roles and responsibilities matrix per site, defining between Landlord, Client and CBRE responsibilities

  • Communicate safety expectations to comply with client QHSE policies and procedures, ensuring all non-conformances and opportunities for improvement are brought to the attention of the client 

  • Establish E-logbooks to ensure delivery of asset lifecycle management, critical asset identification, support capital planning and promote CBRE operational excellence 

  • Assists with the inspections on the facility campus.

  • Seek continuous improvement opportunities 

  • Assist with process and procedure training.

  • Operate budgets on behalf of line manager

  • Liaison with contractors on ordering and invoicing queries.

  • Invoice reconciliation/confirmation for finance.

  • Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.

  • Other duties may be assigned.

  • Master degree in Management of Built Environment / Engineering

  • Appropriate vocational education (English writing and speech)

  • Comprehensive knowledge of all FM aspects with minimum of two to four years of related experience and/or training

  • Experience with CMMS systems is preferred.

CBRE GWS
CBRE 跨国企业服务部 (GWS) 与客户合作,使房地产成为企业生产力和绩效的重要贡献者。我们的客户管理模式的核心是以客户为中心的工作方法,旨在提供综合房地产解决方案。我们利用业内最强大的平台,为每位客户配备专属管理人,并提供地区和全球资源的支持。CBRE GWS 跨越行业和地域,在业务生命周期的每个阶段为客户提供一致、可衡量的卓越成果。