DCS Contract Support
职位 ID
32273
已发布
15-9月-2021
服务线
GWS Segment
职位类型
全职
地点
Prineville - Oregon - United States of America
JOB SUMMARY
This role provides exceptional customer service and comprehensive administrative services to the client and the contract. In order to be successful in the role, it is essential that the Contract Support professional understand the contract scope - must understand internal and client procedures, processes and systems; and, must operate those procedures, processes and systems to the required standards. Serve as a systems champion, for the purpose of ensuring accurate and high-quality, high touch, managing reports; the sharing of best practices and innovations; and, maintains billing, managing both debt and revenue management to ensure performance within contractual terms.

 ESSENTIAL DUTIES AND RESPONSIBILITIES
 Create and review management reports, such as: profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools. Coordinate the billing application, margin calculations, invoicing and client submission. Also, coordinate the raising of Purchase Orders (POs) for vendor submission. Support management’s efforts to implement cost saving opportunities, ensuring customer and GWS financial savings targets are maximized.

Coordinates vendor access in support of planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPI’s (Key Performance Indicators).

Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And, support the preparation and delivery of monthly Contract Review and Business Unit Review materials to ensure compliance with Sarbanes Oxley (SOX). Complete all necessary activities in order to understand the contractual scope/commitments and drive high quality commercial performance. Maintain any/all activities that will provide exceptional client and vendor relationships, ensuring success in: improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and/or other systems, compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting coordination of sub-contractor files and statutory 
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
EDUCATION and EXPERIENCE
High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions or similar background, preferred. 
CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS 
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
 FINANCIAL KNOWLEDGE 
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. 
REASONING ABILITY
 Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. 
OTHER SKILLS and/or ABILITIES
Experience in a financial setting working with billing and payables; prior experience using a financial system; and, the ability to use Microsoft Excel.

Be a self-starter: willing to initiate communications with vendors/internal clients and follow up until desired result is achieved.

Requires good organizational skills, attention to detail and an openness to new ideas and procedures.

 Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. 
SCOPE OF RESPONSIBILITY
 Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor