Client Services Coordinator
职位 ID
11578
已发布
24-04-2021
服务线
Advisory Segment
职位类型
全职
地点
Minneapolis - Minnesota - United States of America

JOB SUMMARY 

 

Provides general administrative support to an office or group of sales professionals. Responsible for preparing proposal, presentation, and communication materials. Coordinates the distribution of internal and external marketing information.

 

 

This role is full-time in the office with minimal remote opportunities.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

 

Provides back up support to front desk as needed.

 

Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.

 

Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.

 

Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.

 

Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).

 

Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.

 

Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).

 

May coordinate advertising schedules and placement with local centralized marketing group.

 

Tracks, collates and maintains inventory of marketing materials.

 

Other duties may be assigned.

 

SUPERVISORY RESPONSIBILITIES 

 

No formal supervisory responsibilities in this position.

 

 

 

 

Qualifications - External

QUALIFICATIONS 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

EDUCATION and EXPERIENCE 

 

Associate's degree (A.A.) or equivalent from 2-year college required.

 

3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred.

 

Real Estate Industry experience preferred.

 

Adobe InDesign experience preferred.

 

 

CERTIFICATES and/or LICENSES 

 

None.

 

 

COMMUNICATION SKILLS 

 

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

 

 

FINANCIAL KNOWLEDGE 

 

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.

 

 

REASONING ABILITY 

 

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

 

 

OTHER SKILLS and ABILITIES 

 

Advanced skills with Microsoft Office Suite and internet research.

 

Ability to manipulate basic templates in Power Point and/or InDesigned preferred.

 

Basic marketing knowledge.

 

 

SCOPE OF RESPONSIBILITY 

 

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.