Technical Services Manager, CBRE Indonesia
ID Công việc
32214
Đã đăng
15-Tháng 9-2021
Đường dây dịch vụ
GWS Segment
Loại vai trò
Toàn thời gian
(Các) Địa điểm
Jakarta - Jakarta Raya - Indonesia

Job Summary

The purpose of this position is to implement and manage Engineering and Operational programs relative to wider technical services offering within country specific market segments.

Key Responsibilities

Engineering & Operational Excellence

  • Assist in the development of technical services Playbooks, SOP’s and SOW across the portfolio related to mechanical, electrical & building operations/maintenance/repair activities, minor works projects, communications, energy management, sustainability, and manpower development programs.
  • Develop program plans, schedule, milestones, and monitor technical progress against performance objectives and budget and assist in creating pathways for self-delivery service of technical works.
  • Assist in developing all technical training requirements and programs including competency assessments, critical services training and scenario training exercises. Provide a close follow up on the deployment/implementation of all trainings.
  • Conducts and assists with inspections and surveys, including audits and system performance analysis of mechanical, electrical and building system components, environmental and accessibility compliance.
  • Support the activities of on-going and future work and be familiar with the interaction of the technology/system program with the respective community at large.
  • Responsible setting of KPI’s and management of team relative to performance goals, in view of technical/engineering matters.

Mobile Technical Services (MTS) @ Mobile Team:

  • Responsible for providing overall leadership and direction for the operation of MTS within the assigned market.
  • Ensure smooth execution of the service delivery of MTS and operational performance.
  • Directly manages profit and loss (P&L) of MTS:
    • Reviews all costs to ensure that funding is available before an activity is undertaken.
    • Works to reduce cost at all opportunity.
    • Develops savings plans with sourcing and the account teams.
    • Clearly articulates to the client where additional funding is required.

Technical Sales/Bid Solutions:

  • Conduct site technical due diligence/surveys and work with BD/Sales Team to develop the solution for the site technical operation, maintenance, and repair (OMR) for the account and CMT as and when required.
  • Assist the Country Manager in the development of savings plans/innovations with Operations and other platform teams. Support in ensuring profitability of the Business Unit.
  • Support the successful implementation of the technical self-perform (both static and mobile workforce) within the market segment.

Required Knowledge and Skills

Technical Knowledge & Experience:

  • Minimum of eight (8) years of recent and relevant programmatic and technical support experience.
  • Proficiency in program management and M&E/systems engineering with strong attention to detail.
  • In-depth knowledge in industrial/commercial heating, cooling, refrigeration, and ventilation systems as well as system automation controls.
  • Knowledge and understanding of asset maintenance CMMS systems or equivalent software.
  • Experience working in both facilities/maintenance & repair in large industrial manufacturing plant and construction/engineering design field highly desirable.
  • Proficient in MS Office (i.e. PowerPoint, Excel, Word), and/or other equivalent program management tools. Proficient in CAD software will be an added advantage.
  • Experience in managing to a P/L desirable

Communication:

  • Fluent in English. Excellent communication skills, ability to work in a team environment, and be independently motivated.
  • Ability to present complex issues at an appropriate level to audience understanding.
  • Ability to comprehend, analyze, and interpret the most complex business documents.
  • Ability to respond effectively to the most sensitive issues.
  • Ability to write technical reports, manuals, and articles using distinctive style.
  • Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.

Financial Knowledge:

  • Possess a fundamental knowledge of financial terms and principles. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

Qualifications and Education:

Bachelor of degree from an accredited college or university in Electrical/Mechanical engineering technology.