Field Support Technician - IMAC
ID pracovnej pozície
143789
Uverejnené
17-Nov-2023
Servisná linka
GWS Segment
Typ práce
plný
Oblasti záujmu
Informačné technológie, Projektový Manažment, Workplace Strategy
Miesto/a
Greenwich - Connecticut - United States of America, Harrison - New York - United States of America, Port Chester - New York - United States of America, Purchase - New York - United States of America, Rye - New York - United States of America, White Plains - New York - United States of America

About the role

The Field Support Technician oversees the daily operations within client site including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support which includes software and hardware issues. The selected candidate provides critical support and services to our Financial Services client onsite in the Purchase, NY office.

What you’ll do

• Coordinate the daily logistics within the local area network.

• Install and upgrade Microsoft Windows operating systems including standard business applications and associated peripherals.

• Fix Desktop Virus and malware issues.

• Maintain daily backup of all network files.

• Perform service administration tasks for software and hardware products to ensure manufacturer warranty.

• Repair any software and hardware problems through debugging, testing, and vendor assistance.

• Provide recommendations of program changes to accurate software problems.

• Assists in the purchasing of new computer equipment and peripherals for a specified location.

• Perform software and hardware inventory.

• Basic Administration of Phone and Voicemail systems for site.

• May provide informal assistance such as technical mentorship and/or training to coworkers. May coordinate work and assign tasks.

• Complete other duties as assigned.


What you’ll need

Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training.

A+ PC Technician certification, Network + and Dell Hardware certification is a plus.

Outstanding customer skills and strong interpersonal skills are required

Ability to interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence including capability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to efficiently present information to an internal department and/or large groups of employees.

Requires strong analytical and quantitative skills and the ability to calculate intermediate figures such as percentages, discounts, and/or allocations.

Ability to comprehend, analyze, and interpret situations. Ability to solve problems involving several options.


Why CBRE?

CBRE offers excellent and comprehensive benefits including Health Insurance, 401(K), Dental, Vision, Life insurance, and more!

We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in.

Disclaimers

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.


Equal Pay Disclaimer

CBRE Carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this Field Support Technician position is $25.00 per hour and the maximum salary for this Field Support Technician is $36.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental Insurance, Health Insurance, Life Insurance, and Vision Insurance.


POZNÁMKA: Dodatočnou požiadavkou na túto úlohu je schopnosť vyhovieť protokolom zdravia a bezpečnosti COVID-19 vrátane dôkazu o očkovaní proti COVID-19 a/alebo prísneho testovania.


CBRE GWS
Globálne riešenia pre pracoviská spoločnosti CBRE (Global Workplace Solutions, GWS) spolupracujú s klientmi na tom, aby nehnuteľnosti mohli zmysluplne prispievať k organizačnej produktivite a výkonnosti. Náš model správy účtov je pri poskytovaní integrovaných riešení v oblasti nehnuteľností základom nášho prístupu zameraného na klientov.


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