Workplace Experience Coordinator
ID do trabalho
136909
Publicado
19-Set-2023
Linha de serviço
GWS Segment
Tipo de função
Período integral
Localização(ões)
San Diego - California - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery. 

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. 


JOB SUMMARY

The Workplace Experience Coordinator is the heart of the workplace, providing personalized services and administrative support to build a sense of community. The individual in this role acts as the first point of engagement with team members and visitors alike, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting & Event Management, Supply & Expense Management, Meeting & Events Coordination, Equipment Care, etc.
  • Assists the Workplace Experience leadership team with general administrative support, including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.
  • Provides administrative support for the Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
  • Manages accuracy, production, quality, and retention of program materials, which may include administration of SharePoint sites or similar. Ensures client and company materials comply with client and company brand guidelines.
  • Utilizes and maintains the integrity of databases and other digital tools associated with service delivery, as requested.
  • Ensures all billings for business services are invoiced and billed as needed.
  • Attends move meetings and coordinates all moves with client contacts.
  • Respond to customer requests and complaints regarding Workplace Experience services.
  • Manages relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.
  • Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment, and software ordering
  • Assists in the completion of the office Business Continuity plan.
  • Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
  • There are no formal supervisory responsibilities in this position.
QUALIFICATIONS

To be successful in this role, the ability to perform each duty satisfactorily is required. Listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

EDUCATION
  • HS Diploma or GED required—1+ years of related experience (e.g. Front Desk, Concierge or Customer Service roles).
Why CBRE
  • A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.
  • We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in.equal-opportunityopportunities

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

CBRE GWS
A CBRE Global Workplace Solutions (GWS) trabalha com clientes para tornar o setor imobiliário um contribuinte significativo para a produtividade e o desempenho organizacional. Nosso modelo de gestão de contas está no centro da nossa abordagem centrada no cliente para oferecer soluções imobiliárias integradas. Cada cliente é atribuído a um líder dedicado e é apoiado por recursos regionais e globais, aproveitando a plataforma mais robusta do setor. A CBRE GWS oferece resultados superiores consistentes e mensuráveis para nossos clientes em todas as etapas do ciclo de vida e em todos os setores e regiões.

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