Workplace Experience Coordinator - New York City, NY (Bachelor Degree Required)
ID do trabalho
264467
Publicado
06-Mar-2026
Linha de serviço
GWS Segment
Tipo de função
Período integral
Localização(ões)
Manhattan - New York - United States of America, New York City - New York - United States of America
About the Role:

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday

Role 7:00AM-10:00PM (Typically an 8.5 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

What You’ll Do:

●     Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.

●     Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management, Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordinatio, Equipment Care, etc.

●     Maintains awareness of the workspace. Work closely with other vendors to maintain and safe and comfortable environment

●     Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.

●     Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated desk areas on-site.

●     Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.

●     Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements


What You’ll Need:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

Host
A Host é uma linha de serviços da CBRE, a maior organização imobiliária comercial do mundo. Nossa missão é aumentar o bem-estar individual, a produtividade pessoal e a eficácia organizacional por meio de serviços baseados em tecnologia e liderados por pessoas. Simplificando: nosso objetivo é ajudar as pessoas a trabalhar de forma mais inteligente e a se encantar ao fazê-lo. 

Nossa oferta de experiência conecta os funcionários aos seus ambientes por meio de tecnologia, comodidades e comunidades que mais importam. O conjunto de produtos escaláveis da Host inclui serviços de qualidade de concierge fornecidos por talentosos "hosts" da CBRE; treinamento e certificação de atendimento ao cliente de nível internacional; e uma plataforma de tecnologia de nível empresarial robusta. 

A plataforma, que pode ser adaptada aos requisitos específicos do cliente, apresenta uma experiência móvel robusta que permite aos usuários navegar no local de trabalho, agendar reuniões com colegas, reservar espaços de trabalho, usar serviços de alimentos e bebidas e acessar serviços de construção e concierge.

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