Facilities Coordinator
ID do trabalho
86622
Publicado
15-Nov-2022
Linha de serviço
GWS Segment
Tipo de função
Período integral
Localização(ões)
Milan '- Lombardia - Italy
  • Support rollout and transition of integrated FM services solution across client’s Italian portfolio

  • Support transition communication plan for all impacted parties, stakeholders and vendors 

  • Participate in on site asset data collection 

  • Support the implementation of CBRE´s Self Service Request portal (MyService), and act as facility helpdesk function for all Nordic locations

  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.

  • Communicates work orders to technicians and assists management in resolving problems.

  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

  • Maintains files on work orders, proposals, and department files.

  • Build and maintain excellent customer and service partner relationships 

  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.

  • Support QHSE/compliance audits and programmes 

  • Establish and maintain a EHS roles and responsibilities matrix per site, defining between Landlord, Client and CBRE responsibilities

  • Communicate safety expectations to comply with client QHSE policies and procedures, ensuring all non-conformances and opportunities for improvement are brought to the attention of the client 

  • Establish E-logbooks to ensure delivery of asset lifecycle management, critical asset identification, support capital planning and promote CBRE operational excellence 

  • Assists with the inspections on the facility campus.

  • Seek continuous improvement opportunities 

  • Assist with process and procedure training.

  • Operate budgets on behalf of line manager

  • Liaison with contractors on ordering and invoicing queries.

  • Invoice reconciliation/confirmation for finance.

  • Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.

  • Other duties may be assigned.

  • Master degree in Management of Built Environment / Engineering

  • Appropriate vocational education (English writing and speech)

  • Comprehensive knowledge of all FM aspects with minimum of two to four years of related experience and/or training

  • Experience with CMMS systems is preferred.

CBRE GWS
A CBRE Global Workplace Solutions (GWS) trabalha com clientes para tornar o setor imobiliário um contribuinte significativo para a produtividade e o desempenho organizacional. Nosso modelo de gestão de contas está no centro da nossa abordagem centrada no cliente para oferecer soluções imobiliárias integradas. Cada cliente é atribuído a um líder dedicado e é apoiado por recursos regionais e globais, aproveitando a plataforma mais robusta do setor. A CBRE GWS oferece resultados superiores consistentes e mensuráveis para nossos clientes em todas as etapas do ciclo de vida e em todos os setores e regiões.