Systems Engineer
GWS Segment
Soort baan
Digitaal en Technologie / Informatietechnologie
Redmond - Washington - United States of America

At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Job Summary

A Control Systems Engineer is a proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. You will have the opportunity to work within a 24x7 warehouse/logistics environment.


Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams

Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams 

Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation 

Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems

Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's

Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building

Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. 

Mentor CSTs and CSLs within your assigned building

Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents

Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems

Perform, Utilize, and provide analysis FC System Assessments to assess material handling system performance

Partner with FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building 

Utilize FC network support resources for guidance and assistance, and provide assistance to peers, as needed

Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts

Assist with skill assessments for the Technical positions within NACF Maintenance teams

Handle flexible work load which may come from management or FC operations

Participate in AE conference calls and coordinate with AE central team to complete all tasks required 

Provide weekly site controls reliability information to AE central team

Travel up to 20%

Basic Qualifications

Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional experience.

Experience with electrical theory, Robotics, Controls components, automated equipment 

Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms 

Knowledge of Robotics work cells and its control systems 

Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components 

Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems 

Knowledge or Warehouse Management System Software Concepts and messaging protocols

Experience interpreting, modifying, and developing mechanical and electrical drawings 

Experience identifying, maintaining, and utilizing SCADA systems and KPIs 

Preferred Qualifications

Ability to lead others in a technical role and interact with all levels of management.

Ability to lead others in a technical role and interact with all levels of management. 

Reasoning, analytical and problem solving skills. 

Ability to train others with lesser skills 

Ability to interpret and understand policies and procedures and relate them to others. 

Systems controls design or programming experience 

Systems integration experience 

Field service engineering experience 

Systems trainer or training experience 

Experience supporting a wide range of different conveyors and sortation systems 

Excellent written, verbal and customer service skills 

Proven history of remote technical phone support 

Experience with advanced automation controls systems 

Experience with industrial robotics 

Experience with ASRS systems

Site Standard Work

40% Tactical

Own the controls support of the assigned facility.

Coordinate and execute controls maintenance (CC PMs), training and projects for assigned facility.

Communicate risk and status of controls topics to Central AE team.

Provide drive-in support for additional facilities in respective node as required.

Lead technical resolution of high severity (SEV1 and SEV2) calls for all node sites (onsite and remote).

Support and drive Root Cause Analysis for any automations related incidents

Coordinate and execute OEE, Energy Management, and SCADA deployments for assigned facility.

60% Leadership

Professionally represent the RME team while in the FC and anywhere else at Amazon.

Communicate clearly and establish strong relationships with every FC leader.

Develop and maintain:

Effective vendor relationships. Utilize these relationships to escalate technical issues during high severity events.

Onsite controls team skillset and competencies. Manage skills heat map for CSx team and drive comprehensive training program.

Best practices/policies and knowledge share mechanism for the team.

Direct line of report to the site RME leader, dotted line of report to the node based Automation Engineering leaders.

Physical Demands

Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking

Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding,

grasping), and wrist motion (repetitive flexion/rotation)

Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces

Operation Support & Customer Service

Promoting and conduct good housekeeping practices

Must be highly self-motivated and customer-centric

Flexibility with work hours and days. (7 days a week operation, including holidays)

Dedicated to supporting production by working in a safe, customer focused manner. Must be highly self-motivated.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $80,000 annually and the maximum salary for the position is $85,000 annually.  The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

OPMERKING: Een aanvullende vereiste voor deze rol is het vermogen om te voldoen aan de gezondheids- en veiligheidsprotocollen van COVID-19, inclusief COVID-19-vaccinatiebewijs en/of strenge tests.