Scientific Equipment Coordinator
직무 ID
25842
게시됨
22-7월-2021
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Harlow - England - United Kingdom of Great Britain and Northern Ireland
CBRE Integrated Laboratory Solutions, part of Global Workplace Solutions, is a leading global provider of Scientific Support Services. We are recruiting a Scientific Equipment Coordinator to join the team located at one of our client sites to process and administer all work order requests, customer trouble calls and the Computerized Maintenance Management Systems (CMMS), and to define, procure and manage 3rd party contracts and vendors, and follow up as needed to assure customer satisfaction to work order requirements.

This role will be part of the account-based team and have support, training, access to the EMEA CBRE Integrated Laboratory Solutions group network.

Role Summary: 

Receives all written and electronic customer work requests, verifies completeness of all entries, enters information into CMMS, issues work order ticket, determines appropriate supervisor, and closes work orders upon completion
Communicates with requester to determine total scope of work and priority of the work to be performed. Keeps requester apprised as to the status of the work order until completion
Administers the preventative maintenance tracking and documentation programmes, assigns, and distributes the work to the appropriate supervisor, reviews scope and frequency of assignments with the supervisor and makes changes where required
Acts as a contact / liaison between O&M staff and the requesting department for the planning and scheduling of work performed by the O&M site team
Generates and provides management reports on topics tracked such as overtime, work backlog, equipment repair history and cost, trouble calls, work orders, and customer satisfaction
Attends daily / weekly meetings with management to develop the next day’s / week’s schedule, reviews the status of scheduled work orders, and discusses new, incoming work orders
Assists with coordination and recommendation of the use of outside services when outside labour is required to execute jobs
Negotiates contracts with suppliers on price, lead time, quality and service for multiple services and commodities; Uses existing national / regional agreements when and where possible to ensure effective leveraging of spend and rationalisation of the supplier base, working with corporate sourcing team to ensure consistency in all major subcontracts
Manages these local / regional / global supplier relationships for improvements / changes to materials and services, price changes, marketing changes, processes, and other supplier changes that can affect the expected level of customer support
Works with sourcing team and Account Management regarding third-party labour and material suppliers to improve processes and resolve issues
Issues monthly reports to corporate sourcing detailing results of all cost reduction, avoidance, and process improvements
Conducts quarterly and annual supplier performance reviews, score-carding suppliers’ performance using and following company policy and procedures
Responsible for Key Performance Indicators (KPI) as per supplier quality and performance requirements, and endeavours to attain minimum supplier diversity per Pharma Services Account requirements and corporate requirement
Performs all work in accordance with established safety procedures
Complies with all company policies and procedures and adheres to company standards.
Performs other duties as required

Experience Required: 

Experience of working in a fast-paced, operational service environment
2+ years post-apprentice experience within the Laboratory Instrument Support sector
Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
Strong relationship management and excellent communication skills / influencing skills 
Ability to work to own initiative and with minimal supervision while team-orientated
Strong written and verbal communication skills 
Robust and assertive attitude towards achieving results and motivating team members 
High customer focus

Desirable

Higher educational qualifications to ‘A’ level or degree (or equivalent)
Pharmaceutical / Regulated working background
CMMS / Financial systems experience

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.