Facilities Coordinator
직무 ID
86622
게시됨
15-11월-2022
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Milan '- Lombardia - Italy
  • Support rollout and transition of integrated FM services solution across client’s Italian portfolio

  • Support transition communication plan for all impacted parties, stakeholders and vendors 

  • Participate in on site asset data collection 

  • Support the implementation of CBRE´s Self Service Request portal (MyService), and act as facility helpdesk function for all Nordic locations

  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.

  • Communicates work orders to technicians and assists management in resolving problems.

  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

  • Maintains files on work orders, proposals, and department files.

  • Build and maintain excellent customer and service partner relationships 

  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.

  • Support QHSE/compliance audits and programmes 

  • Establish and maintain a EHS roles and responsibilities matrix per site, defining between Landlord, Client and CBRE responsibilities

  • Communicate safety expectations to comply with client QHSE policies and procedures, ensuring all non-conformances and opportunities for improvement are brought to the attention of the client 

  • Establish E-logbooks to ensure delivery of asset lifecycle management, critical asset identification, support capital planning and promote CBRE operational excellence 

  • Assists with the inspections on the facility campus.

  • Seek continuous improvement opportunities 

  • Assist with process and procedure training.

  • Operate budgets on behalf of line manager

  • Liaison with contractors on ordering and invoicing queries.

  • Invoice reconciliation/confirmation for finance.

  • Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.

  • Other duties may be assigned.

  • Master degree in Management of Built Environment / Engineering

  • Appropriate vocational education (English writing and speech)

  • Comprehensive knowledge of all FM aspects with minimum of two to four years of related experience and/or training

  • Experience with CMMS systems is preferred.

CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.