FA & Receptionist
직무 ID
73368
게시됨
23-6월-2022
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Istanbul - Istanbul - Turkey
 You actively contribute to team huddles, where applicable 
● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
 ● You own the appearance of your space ensuring it is a tidy and presentable at all times
 ● You are responsible for the provision of high class service and customer / visitor experience 
● You provide support to visitors and their host in the use of badging equipment as necessary 
● You ensure all visitor badges are returned as they leave the building 
● Management of the reception desk and adjacent areas is your passion, ensuring that they are maintained in a professional and presentable manner at all times, including decorations, lighting, seating, product displays, literature and refreshments etc
 ● You provide customer telephone and general switchboard support and direct all calls and Client enquiries in an efficient, accurate, professional and pleasant manner where required 
● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site 
● Review feedback from Client and seek to find improvements to the services wherever possible
 ● Contribute to the monthly report regarding volume of activity and operational performance
 ● You are part of one team and strive to maintain constructive and positive professional relationships with all other CBRE colleagues and supply partners


● It is the overall objective for all of our roles to participate in creating and enhancing our safety culture
 ● To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture 
● You provide general safety & security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors.
 ● You maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision 
● Safety and security is always in the forefront of your mind and you raise any security concerns immediately to Client security team and your line manager 
● You are aware of and follow required emergency prevention and operational controls
 ● You report all accidents, occupational illnesses and emergencies 
● To ensure a safe working environment for all you complete monthly compliance tasks assigned to you 
● To demonstrate compliance you undertake and support site audits 
● You assist with Building Evacuation Team training and drills 
● You will embed a culture of safe working and compliance capturing RISE Behaviours 
● You will actively engagement with CBRE communications and announcements
 ● Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners Operations
 ● You actively contribute to team huddles, where applicable 
● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
 ● You own the appearance of your space ensuring it is a tidy and presentable at all times
 ● You are responsible for the provision of high class service and customer / visitor experience 
● You provide support to visitors and their host in the use of badging equipment as necessary 
● You ensure all visitor badges are returned as they leave the building 
● Management of the reception desk and adjacent areas is your passion, ensuring that they are maintained in a professional and presentable manner at all times, including decorations, lighting, seating, product displays, literature and refreshments etc 
● You provide customer telephone and general switchboard support and direct all calls and Client enquiries in an efficient, accurate, professional and pleasant manner where required
 ● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site 
● Review feedback from Client and seek to find improvements to the services wherever possible
 ● Contribute to the monthly report regarding volume of activity and operational performance
 ● You are part of one team and strive to maintain constructive and positive professional relationships with all other CBRE colleagues and supply partners People 
● You’ll help to sustain and enhance our team culture of recognition 
● You’ll be actively engaged in CBRE’s Performance Management cycle and will create your own self development plan this will include maintenance of you professional and technical skills using CBRE core training matrix as a guide ● Once that is agreed with your line manager you will actively engage in your development plan 
● To support you, you’ll be following all the CBRE People procedures Supplier Management 
● You manage, coordinate and Supervise supplier personnel and subcontractors to ensure satisfactory completion of service delivery as required 
● When required you log and track supplier related issues and support Project and Programs 
● Recommend initiatives to improve the local operations or customer experience
 ● Support the deployment of initiatives at site level 
● Actively look for innovation that will improve any aspect of the contract Undertake all other duties & tasks as reasonably requested by your line manager Based on size, scale and location of your site you may be required to undertake aspects of other roles.