Maintenance Technician
GWS Segment
Singapore - Singapore


This position is responsible for preforming preventive maintenance and corrective repair of building systems and equipment. Working under supervision, assists in monitoring building system operations, performance, support in event / room setup. Utilizes several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling to ensure facilities are operating in the optimal conditions. Will be required to work after office hour and weekend to support operations where applicable.


  • Complies with all applicable codes, regulations, governmental agency and Company directives, and client requirements related to building operations and work safety.
  • Performs assigned day-to-day repairs and emergency and preventive maintenance. Completes maintenance and repairs, and records as required. Maintain and check for accuracy on completed paperwork submitted by vendors.
  • Review assigned work orders. Estimates time and materials needed to complete repair. Orders necessary materials and supplies to complete all tasks. Utilizes CMMS to manage work orders and track completion. Communicate work orders and assist the team in resolving problems. Ensure work orders issued are closed in time with customer satisfaction.
  • Assists with installation and modification of building equipment systems. Inspects new installation for compliance with building codes and safety regulations
  • Assists with troubleshooting and repairs of buildings and installed systems including plumbing systems, pantry equipment, roofs, drains, retail spaces, Electrical, and HVAC.
  • Inspects building systems including fire alarms, HVAC, electrical, and plumbing to ensure the operation of equipment is within design capabilities and achieves environmental conditions prescribed by the client.
  • Maintains lighting systems throughout the facilities and retail spaces, cleaning fixtures and replacing bulbs and lamps.
  • Performs plumbing, carpentry, furniture assembly, and locksmith tasks as needed.
  • Responds quickly to emergency situations, summoning additional assistance as needed.
  • Manage building maintenance and all contractors who carry out works on site. Liaise, report, and log defects over and above minor rectification, and work with facilities coordinators to ensure PPM is carried out to schedule. Ensure maintenance is carried out in line with procedures, using the permit-to-work system where applicable.
  • Maintains neat appearance of reception area, conference rooms, client-facing area, and other common areas. Regular inspection of office equipment to ensure good operating condition.  Arrange equipment service as needed.
  • Escalate urgent issues identified through to the reporting manager.
  • Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
  • Work with and support other members of the FM team.
  • Other duties may be assigned.


No formal supervisory responsibilities in this position.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associate degree or bachelor's degree preferred with a focus on business, technical, or management areas. Prior supervisory experience preferred.

  • Facility Management certification is preferred. A driver's license may be required. Work at Height certification is preferred.

  • Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

  • Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

  • Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

  • Intermediate skills with Microsoft Office Suite, Outlook, and Power BI or another analytic dashboard. Ability to use a work order system.
  • Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts, and related documents.

  • Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
  • Complete all required and assigned HSE training at a satisfactory level
  • Follow all activity policies and procedures, including all HSE-related requirements always.
  • Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
  • Report any conditions that you feel could result in an accident or injury and/or stop work if required.

  • Decisions made with a thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may have a short-term impact on the department.