Client Services Coordinator
Job ID
11524
Posted
24-04-2021
Service line
Advisory Segment
Role type
フルタイム
Location(s)
Washington - District of Columbia - United States of America

JOB SUMMARY  

Provides administrative support to multiple sales professionals and teams within the Mid-Atlantic Division. Responsible for preparing proposal, presentation and communication materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Liason between Marketing, Research, Mapping, Operations and other business service lines.

 

Gathers documentation to complete all Accounting/Finance forms including vouchers, expenses, pipeline, etc. while abiding by company accounting policies as well as local and national laws.

 

Works closely with the team to ensure the Accounting Department has all the detail necessary to receive/process payments.

 

Point of contact between the team and other cooperating brokers to ensure correct billing and processing through the time of payment.

 

Maintains CBRE branded templates to produce office and client messaging and marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.
Responsible for scheduling client appointments for the team, maintain calendars and arrange  travel itineraries and meeting room reservations.


Assist in market surveys; updates and maintains various internal and external information databases. Generates reports as required and assist with website updates (as needed).

Coordinates various tasks which might be needed for pitches/presentations/other team deadlines.

Responsible for scheduling client appointments for the team, maintain calendars and arrange  travel itineraries and meeting room reservations.

Tracks, collates and maintains inventory of marketing materials.

Other duties may be assigned.

 

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and EXPERIENCE  

Associate's degree (A.A.) or equivalent from 2-year college required.

3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred.

2 years experience in the Real Estate industry preferred.

Adobe InDesign experience highly desired.


CERTIFICATES and/or LICENSES  

None.


COMMUNICATION SKILLS  

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.


FINANCIAL KNOWLEDGE  

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.


REASONING ABILITY  

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.


OTHER SKILLS and ABILITIES  

Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesigned preferred. Strong marketing knowledge needed.


SCOPE OF RESPONSIBILITY  

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.