Performance Management Analyst - Internship
ID lavoro
Settore di attività
GWS Segment
Tipo di lavoro
A tempo pieno
Aree di interesse
Dati e Analisi
Milan '- Lombardia - Italy
The Performance Management Analyst will be responsible for ensuring that the systems and processes in the area are effective and fit for purpose.
Key priorities for this position will be to develop performance analytics metrics and to lead performance-oriented analysis that identifies root causes of performance issues.
They will be responsible for driving through department’s performance by monitoring and developing measures and will take accountability for forward planning in the operation.

  • Apply a range of data analysis techniques to enable MD and Senior Managers to have a detailed understanding of the effectiveness of services, potential risks and potential lines of enquiry that require further review or audit
  • Develop organisational performance indicators, scorecards and dashboards related to service quality and performance; and work with relevant cross-departmental colleagues to identify methods to collect and analyse such indicators
  • Develop and maintain a process for gathering, validating, and analysing performance information relating to corporate plans/strategies, key policies and standards, service effectiveness and service risk
  • Work with services and relevant colleagues to identify performance indicators that can be benchmarked against best practice
  • Lead on developing further a performance and quality driven culture across the organisation through effective leadership, clear illustration of evidence, producing high quality reports, chairing meetings and working closely with services
  • Improve understanding of performance management and data analysis across services and other departments; providing training, advice and support to departments and teams.
  • Identify performance monitoring gaps, clarify the implications of the gaps, and make recommendations as to how the gaps should be addressed
  • Support in developing and inspiring Lead/Contract Support Team

  • Degree in Economics and Management or Management Engineering
  • Fluent English
  • Analytical and Organizational Skills
  • IT Skills
  • Teamwork Attitude
Global Workplace Solutions (GWS) di CBRE collabora con i clienti per fare del settore immobiliare un contributo significativo alla produttività e alle prestazioni delle organizzazioni. Il nostro modello di gestione dei clienti è al centro del nostro approccio incentrato sul cliente volto a offrire soluzioni immobiliari integrate.