Nous savons que certains éléments de ce site sont affichés dans une langue que vous n’avez pas choisie, et nous tenons à nous excuser de cet inconvénient. Sachez que notre équipe travaille d’arrache-pied pour régler la situation dans les meilleurs délais. Entretemps, n’hésitez pas à nous écrire à careers.canada@cbre.com pour une assistance immédiate en français.
Experience Service Host
Identifiant de l’emploi
263828
Publié
30-mar-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Amsterdam '- Noord-Holland - Netherlands
About the Role:

As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
  • Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
  • Review customized client materials to ensure they follow brand guidelines.
  • Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
  • Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups.
  • Follow specific directions as given by the manager and work under minimal supervision.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and communicate unusual and/or complex content in a concise and logical way.
What You’ll Need:
  • High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Advanced organizational skills with an inquisitive mindset.
What you will get:
  • Competitive Salary (depending on knowledge and experience) + Bonus
  • Telephone
  • Fixed pension scheme and optional collective health and home insurance.
  • 8.33% Holiday pay.
  • 25 fixed days of leave, 12 ADV days, up to 10 days of leave can be purchased and 
  • Extensive development opportunities through the GWS Academy or external trainers

Separator

CBRE GWS
CBRE Solutions espaces globales (SEG) travaille avec les clients pour que l’immobilier contribue de manière importante à la productivité et au rendement de l’entreprise. Notre modèle de gestion de compte est au cœur de notre approche centrée sur le client pour offrir des solutions immobilières intégrées. Chaque client se voit confier à un responsable dédié et est soutenu par des ressources régionales et mondiales, tout en tirant parti de la plateforme la plus robuste de l’industrie. CBRE SEG fournit à ses clients des résultats supérieurs constants et mesurables à chaque étape du cycle de vie, dans tous les secteurs et toutes les régions du monde.

Retour