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Workplace Experience Coordinator - New York City, NY (Bachelor Degree Required)
Identifiant de l’emploi
264467
Publié
06-mar-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Manhattan - New York - United States of America, New York City - New York - United States of America
About the Role:

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday

Role 7:00AM-10:00PM (Typically an 8.5 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

What You’ll Do:

●     Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.

●     Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management, Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordinatio, Equipment Care, etc.

●     Maintains awareness of the workspace. Work closely with other vendors to maintain and safe and comfortable environment

●     Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.

●     Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated desk areas on-site.

●     Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.

●     Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements


What You’ll Need:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

Equal Pay Disclaimer
New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $00,000 annually and the maximum salary for the Workplace Experience Coordinator position is $75,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Separator

Host
« Host » est une gamme de services de CBRE, la plus grande organisation immobilière commerciale au monde. Notre mission consiste à améliorer le bien-être individuel, la productivité personnelle et l’efficacité organisationnelle grâce à des services technologiques axés sur les personnes. Plus simplement, nous souhaitons aider les gens à travailler plus intelligemment et à se réjouir de le faire. 

Notre expérience permet aux employés de se connecter à leur environnement, grâce à la technologie, aux commodités et aux collectivités qui comptent le plus. La gamme de produits évolutifs « Host » comprend des services de qualité concierge fournis par des « hôtes » talentueux de CBRE, une formation et une certification de classe mondiale en matière de service à la clientèle, ainsi qu’une puissante plateforme technologique de niveau entreprise. 

La plateforme, qui peut être adaptée aux besoins précis des clients, propose une expérience mobile robuste qui permet aux utilisateurs de naviguer sur le lieu de travail, de planifier des réunions avec des collègues, de réserver des espaces de travail, d’utiliser les services de restauration et d’accéder aux services du bâtiment et de conciergerie.

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