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Experience Expert
Identifiant de l’emploi
Gamme de services
GWS Segment
Type de rôle
Temps plein
Amsterdam '- Noord-Holland - Netherlands

As an Experience Expert, you are part of the CBRE team that works for our client Deloitte, and you work at location “The Edge” at Amsterdam Zuidas.  Do you like to be the point of contact for both guests and colleagues and to ensure a hospitable and safe working environment?

Then read on quickly!

What are you going to do?

As an Experience Expert you are the face for our joint services.  You play an important role as a host(ess) on the office floors, you are the first point of contact for all questions regarding facilities that our client and their guests may have, but you can also help them further within their internal organization.  You give new employees of the client a warm welcome and guide them around the building.

In the meeting rooms and the new meeting concepts, you can be found to help with questions or challenges with, for example, audio visual resources.  You register no-shows and ensure that meeting rooms are not used without a reservation. 

You ensure a safe working environment, you also address the client if they do not adhere to the house rules, such as secure computer use and the handling of confidential papers and in addition, in the role of emergency response officer, you are part of the Calamities team at The Edge.

You ensure that the pantries are always clean, and the coffee machine is always filled.  You have an observing role in the services provided by our supply partners, so that the rooms remain clean and tidy, everything is replenished in time and minor technical repairs are dealt with immediately.  You support additional requests, small relocations and can act in a problem-solving way to unexpected situations.

You are part of the CBRE team that consists of: reservation and event employees, colleagues from the mailroom, expedition and service shop, host(ess), service employees, facility coordinators and a Facility Manager.

It is important that you are an enthusiastic “self starter” who can set priorities and work in a solution-orientated way.  You always have a service-oriented attitude!

Your most important tasks are:

  • Host(ess) for new and existing employees and visitors of the client.
  • The eyes and ears for our joint services.
  • Identifying and immediately solving unsafe or unexpected situations.
  • Emergency response officer on the assigned floor, where you have a coordinating role in the event of a calamity.
  • Order and tidiness on the assigned office floors, so that the most pleasant working environment is always offered.

Who are you?

  • You always shine and you enjoy working with people and making sure they are happy.
  • You have a strong sense of responsibility and are courteous.
  • You are a star at multitasking.  You take up tasks proactively and quickly and you delegate tasks to suppliers.
  • You work independently and are highly visible on the office floor.
  • You keep an overview and monitor the processes, so that everything runs smoothly and that the clients and colleagues are satisfied.

What do you need to get started as an Experience Expert?

  • You have gained experience in a similar environment.
  • You are used to working in an international environment.
  • Experience with office programmes is desirable.
  • You can communicate effectively.
  • In addition to the Dutch language, you also have a good command of the English language.

This is what we have to offer you!

  • A competitive salary.
  • Fixed pension scheme and optional collective health and home insurance.
  • 8.33% vacation allowance, travel allowance, 25 fixed vacation days, up to 10 vacations can be purchased and 2 bonus vacation days for 1 year of not being ill!
  • Development opportunities through the GWS Academy or external trainers.

About CBRE Global Workplace Solutions (GWS).

CBRE Global Workplace Solutions is worldwide market leader in integrated technical, facility, real estate and project management.  We allow our client’s real estate portfolio and employees to excel.  We believe that creating an optimal workplace adds value, such as higher productivity and healthier employees.  With a background in technology, facility management, real estate or product management, you will naturally find an inspiring working environment at Global Workplace Solutions, where you can work at the highest level with large national and international clients.

Are you the Experience Expert we are looking for?

We would like to receive your CV and motivation letter by responding via the button below.  Do you have any additional questions?  Contact Stevie Hart at


CBRE Solutions espaces globales (SEG) travaille avec les clients pour que l’immobilier contribue de manière importante à la productivité et au rendement de l’entreprise. Notre modèle de gestion de compte est au cœur de notre approche centrée sur le client pour offrir des solutions immobilières intégrées. Chaque client se voit confier à un responsable dédié et est soutenu par des ressources régionales et mondiales, tout en tirant parti de la plateforme la plus robuste de l’industrie. CBRE SEG fournit à ses clients des résultats supérieurs constants et mesurables à chaque étape du cycle de vie, dans tous les secteurs et toutes les régions du monde.