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Account Manager
Identifiant de l’emploi
21023
Publié
11-06-2021
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
London - England - United Kingdom of Great Britain and Northern Ireland
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Manager to join the team located in London, EC1.

Purpose Of The Job Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.

 Key Responsibilities 
1. Provide leadership, and that contractual commitments are met and exceeded. 
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. 
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract. 
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review. 
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. 
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. 
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. 
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. 
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. 
 Accountabilities 
• Accountability to the CBRE functional heads, as appropriate. 
• Accountable day-to-day to the relevant client contacts. 
• Line management responsibility for a contract team and indirectly for relevant sub-contractors. • Financial responsibility for the delivery of Plan commitments for the contract.
 
 Person Specification Education
 • An engineering qualification is essential, preferably HND or above. Training
 • Incumbents must be able to demonstrate a career showing continuous personal development. Experience
• Managerial experience at Contract / Account Manager or above within technical and or hard services is essential. 
• Delivery of wider facilities management services (desirable) 
• The development and review of teams, appraisal, and the application of effective people management practice (desirable)
CBRE GWS
CBRE Solutions espaces globales (SEG) travaille avec les clients pour que l’immobilier contribue de manière importante à la productivité et au rendement de l’entreprise. Notre modèle de gestion de compte est au cœur de notre approche centrée sur le client pour offrir des solutions immobilières intégrées. Chaque client se voit confier à un responsable dédié et est soutenu par des ressources régionales et mondiales, tout en tirant parti de la plateforme la plus robuste de l’industrie. CBRE SEG fournit à ses clients des résultats supérieurs constants et mesurables à chaque étape du cycle de vie, dans tous les secteurs et toutes les régions du monde.