Facilities Coordinator
ID de la Vacante
86622
Publicado
15-Nov-2022
Línea de servicio
GWS Segment
Tipo de función
Tiempo Completo
Ubicaciones
Milan '- Lombardia - Italy
  • Support rollout and transition of integrated FM services solution across client’s Italian portfolio

  • Support transition communication plan for all impacted parties, stakeholders and vendors 

  • Participate in on site asset data collection 

  • Support the implementation of CBRE´s Self Service Request portal (MyService), and act as facility helpdesk function for all Nordic locations

  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.

  • Communicates work orders to technicians and assists management in resolving problems.

  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

  • Maintains files on work orders, proposals, and department files.

  • Build and maintain excellent customer and service partner relationships 

  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.

  • Support QHSE/compliance audits and programmes 

  • Establish and maintain a EHS roles and responsibilities matrix per site, defining between Landlord, Client and CBRE responsibilities

  • Communicate safety expectations to comply with client QHSE policies and procedures, ensuring all non-conformances and opportunities for improvement are brought to the attention of the client 

  • Establish E-logbooks to ensure delivery of asset lifecycle management, critical asset identification, support capital planning and promote CBRE operational excellence 

  • Assists with the inspections on the facility campus.

  • Seek continuous improvement opportunities 

  • Assist with process and procedure training.

  • Operate budgets on behalf of line manager

  • Liaison with contractors on ordering and invoicing queries.

  • Invoice reconciliation/confirmation for finance.

  • Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.

  • Other duties may be assigned.

  • Master degree in Management of Built Environment / Engineering

  • Appropriate vocational education (English writing and speech)

  • Comprehensive knowledge of all FM aspects with minimum of two to four years of related experience and/or training

  • Experience with CMMS systems is preferred.

CBRE GWS
CBRE Global Workplace Solutions (GWS) trabaja con los clientes para hacer que los bienes raíces sean un aporte de contribución significativo para la productividad y el rendimiento de la organización. Nuestro modelo de gestión de cuentas es la base de nuestro enfoque centrado en el cliente para ofrecer soluciones integradas de bienes raíces. A cada cliente se le confía un líder dedicado y cuenta con el respaldo de recursos regionales y globales, aprovechando la plataforma más robusta de la industria. CBRE GWS ofrece resultados consistentes y notablemente superiores para nuestros clientes en cada etapa del ciclo de vida, y en todas las industrias y geografías.