Client Services Coordinator
ID de la Vacante
31456
Publicado
19-Ene-2022
Línea de servicio
Advisory Segment
Tipo de función
Full-time
Ubicaciones
Seattle - Washington - United States of America
JOB SUMMARY

Provides heavy administrative and marketing support to a group of sales professionals. Responsible for preparing CBRE branded marketing materials and legal documentation. Coordinates the distribution of internal and external marketing information. Ensures consistency of processes, with attention to detail.

Ideal candidate is tech savvy with advanced Microsoft Suite proficiency, with experience using design software such as InDesign, PhotoShop, and other Adobe Suites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintains CBRE brand and client messaging, by utilizing templates to produce marketing and advertising materials including flyers, proposals, tour books, maps, floor plans and qualification packages. Will produce in-house materials such as demographic reports, executive summary brochures and client presentations using advanced desktop, publishing, graphic, and mapping software.

Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.

Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).

Provides general administrative support, including formatting, proofreading and editing of all documentation.

May coordinate advertising schedules and placement with local centralized marketing group. Tracks, collates and maintains inventory of marketing materials.

Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Associate's degree (A.A.) or equivalent from 2-year college required. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry.

CERTIFICATES and/or LICENSES

None.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and/or ABILITIES

Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and InDesign required. Strong marketing knowledge needed.

SCOPE OF RESPONSIBILITY

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.

*An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.