Workplace Experience Coordinator
Job ID
Service line
GWS Segment
Role type
Areas of Interest
Customer Service, Facilities Management
Brisbane - Queensland - Australia
Key Mining Multinational Leader client account
Fast Paced Facilities Management Team within Corporate Environment
Based in Brisbane CBD

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.  

Here's a snapshot of your day;
  • Receives and directs incoming calls to appropriate personnel and voicemail.
  • Ensuring the welcome area and welcome desk is clean and presentable.
  • Coordinates catering for meeting and events.
  • Maintain and check kitchen and office supplies. Order office supplies and other common use items for the site.
  • Assist with administration and facilities duties as directed by the Account Manager or Assistant Facilities Manager
  • Create, assign, and review work orders, purchase request generations & invoice receipting
  • Coordinates work orders processes and work delivery with subcontractors and vendors to ensure compliance with SLAs and assist in resolving problems

Skills and experience you'll need to perform in this role
  • Customer service focus with the ability to communicate with internal and external clients at all levels
  • Experience in customer service and/or front of house / client facing in a professional / corporate environment.
  • Exposure in facilities management
  • Excellent time management and organization skills with the ability to manage workflow and priorities and meet deadlines.
  • Intermediate to advanced level in core Microsoft Packages – Word, Excel, and Outlook

What's in it for you?
  • Rewarding career with great developmental opportunities within GWS and across CBRE 
  • A great opportunity to make your mark in a growing business.
  • Extensive training opportunities which can be tailored to your career goals
  • Opportunity to be exposed to world class facilities management services
  • Yearly salary review and performance bonus