Transformation Project Manager - Strategic Programs Office
Job ID
37978
Posted
17-Nov-2021
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Project Management
Location(s)
Atlanta - Georgia - United States of America, Austin - Texas - United States of America, Chicago - Illinois - United States of America, Dallas - Texas - United States of America, Houston - Texas - United States of America, New York City - New York - United States of America, Washington, D.C. - District of Columbia - United States of America

JOB SUMMARY

The primary responsibility of this position is to guide consulting and project delivery with internal clients in the areas of project management, operational and process excellence and/or change management within the Strategic Programs Office (SPO). The primary goal is to partner with CBRE departments, particularly People, to drive impactful business results that change the top and bottom line. 


Locations: This job may be performed remotely from the following locations only: Dallas, TX; Austin, TX; Houston, TX; Chicago, IL; Atlanta, GA; Washington DC; New York City, NY



ESSENTIAL DUTIES AND RESPONSIBILITIES 

Play a lead role structuring and driving work, with clear responsibility for distinct work module(s).


Ability to plan and execute work against the SPO Program Management and Project Management methodology and accelerators during client engagements and playing an active role developing and documenting new SPO intellectual capital.


Leverage consulting and overall experience to generate insights that shape SPO value proposition to enable clients’ strategic agenda and management dialogue.


Actively provide relevant business/functional expertise during internal and client meetings, demonstrating creativity, resourcefulness and pragmatism while pursuing improvements towards quality delivery and client outcomes.


Lead SPO’s overall relationship management with project delivery team during client engagements.


Proactively scan for potential issues and conflicts and seek senior SPO involvement towards addressing.


Play a lead role structuring, completing and delivering written client presentations— “owning” important presentation sections while actively providing relevant business/functional expertise during internal and client meetings.


Lead thoughtful integration of relevant industry trends, Line of Business and functional knowledge to shape client work, unique insights and practical/actionable recommendations.


Viewed by clients as an emerging expert in relevant Line of Business and at least one functional area (operational process excellence, change management  or M&A).


Contribute to reviews and other accounts and pursuits based on Business/Service expertise


Other duties as assigned.



SUPERVISORY RESPONSIBILITIES 

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan,and supervise assignments of lower level employees.


QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and EXPERIENCE 

Bachelor's degree in finance, business administration, economics, technology, industrial engineering, organizational psychology or related fields. A minimum of 4-7 years work experience delivering cultural and or strategic change management programs.  Organizational design experience preferred, but not required.

 

Master’s degree with real estate or other financial service industry experience and general leadership experience are preferred. 


CERTIFICATES and/or LICENSES 

Certification in the following disciplines are preferred: 

  • PMP (Strongly Preferred)
  • ProSci / Change Management (Optional)
  • Lean Six Sigma (Optional)
  • Agile Methodology Certification (i.e. CSM) (Optional)

COMMUNICATION SKILLS 

Independently writes well-structured, concise, and persuasive ('client ready') documents

Develops presentations which include a logical flow and clearly articulates the team's key messages

Facilitates workshops with senior clients to address complex issues and gain buy-in 

Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. 

 

Ability to motivate and negotiate effectively with key employees and client groups to take desired action. 


FINANCIAL KNOWLEDGE 

Requires intermediate knowledge of financial terms and principles. Calculates intermediate figures such as percentages, discounts, and commissions. Conducts intermediate financial analysis.

 


REASONING ABILITY 

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.



OTHER SKILLS and ABILITIES 

Comprehensive understanding of successful transformational initiatives: 

  • Organizational Design and Enablement (talent strategies, change management training, etc.) 
  • Value agenda and business case development 
  • Operational and Process Excellence 


Proficiency in developing change management artifacts / tools in support of strategic objectives (Ability to resource plan, Advanced problem solving).

Implemented a change program based on a methodology like ADKAR for moving a part of work offshore.

Implemented a change program that included a change in job description.

Implemented a training program that resulted in a change in mindset or skillset.

Exposure to integration support for post-acquisition/merger is preferred.

Strong foundational understanding of change management and behavior change approaches.

Demonstrable experience in driving changes in process, culture, behavior and mindset is an asset. 


SCOPE OF RESPONSIBILITY 

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. 



CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.