Supply Chain Head (APAC) - Bid, Transition, Operate
Job ID
8641
Posted
05-04-2021
Service line
GWS Segment
Role type
Full-time
Location(s)
Singapore - '- - Singapore
PURPOSE OF THE ROLE 

The BTO Leader is responsible for end-to-end delivery of successful supply chain solutions for new GWS APAC clients. In our FM delivery model, a significant portion of work is subcontracted, including janitorial services, landscaping and snow removal, food services and catering, waste removal, and others. These subcontracted services are a core part of our proposition, and the BTO Leader role is accountable across three critical stages of engagement: 

  1. Creating winning, bespoke proposals that leverage the best of CBRE’s supply chain and category management expertise;
  2. Developing achievable yet competitive financial and service commitments, and owning the plan to meet them;
  3. Smoothly transitioning client accounts into a new supply chain and positioning the go-forward operations team for success

SCOPE OF THE ROLE
  • Bid support for all new client business development and client expansions for Enterprise Accounts within APAC
  • Leadership of supply chain activities for client transitions including strategy, project plan, resources, and all associated deliverables
  • Management of temporary internal/external resources needed to execute client transitions

PRINCIPAL DUTIES
  • Creating winning, bespoke proposals that leverage the best of CBRE’s supply chain and category management practice
  • Review client RFPs including spend, scope, and SLA information
  • Work to understand client objectives and CBRE differentiators within the competitive environment
  • Bring forth the most applicable and compelling aspects of GWS SCM programs
  • Collaborate to develop a comprehensive supply chain strategy for the client, including sourced categories, category strategies, savings commitments, service improvement ideas, and transition/implementation plan
  • Vet plans and proposals with operational, sales, transition, and commercial leaders
  • Work within CBRE proprietary pricing processes and tools 
  • Communicate the supply chain solution in a compelling manner via written proposal materials, Q&A responses, and presentations
  • Developing achievable yet competitive financial and service commitments, and a workable plan to meet them
  • As GWS moves through the sales process, incorporate additional information to refine plans
  • Work with strategic suppliers and vendor partners to solidify their cost and quality commitments
  • Support GWS negotiating team in contract scope reviews, KPI finalization, and commercial negotiations
  • Refine and improve the transition plan
  • Work to pre-identify required resources; mitigate transition risk
  • Smoothly transitioning client accounts into a new supply chain, positioning the go-forward operations team for success 
  • Own inputs of critical steps, timing, and resource requirements into the overall account transition plan
  • Participate fully in the transition governance and START process
  • Own critical aspects of the 90-180 day transition:
  • Vendor on-boarding 
  • New supply chain set-up and implementation
  • Recruiting and hiring account-dedicated sourcing team
  • Critical RFPs and decision-making
  • Implementation of contract administration technology 
  • Year 1 Savings Road Map for sourced spend areas
  • Day One stabilization and risk mitigation
  • Manage platform and variable (consultant) staff brought in to support peak transition workload
  • Hand-off to the dedicated team
  • Multi-year savings plan
  • Identification of risks and opportunities
  • Training (as needed)
  • Ongoing involvement (as needed) for account success