Strategic Programs Analyst
Job ID
Service line
Advisory Segment
Role type
Areas of Interest
Data & Analytics
Bengaluru - Karnataka - India

TITLE: Strategic Programs Analyst

Business Line: Property Management

Reports To: Director – Transformation & Analytics (Property Management – Global Operations) 


We are seeking a strategic programs analyst to join the Global Transformation team within Property Management. We are looking for someone with a passion for problem-solving and an interest in applying their findings to real problems.

To be successful in this role must be a great strategic thinker and have the willingness to challenge status quo. This is a highly autonomous role in which you must have a can-do attitude, excellent communication and be able to work in a dynamic work environment.


  • Optimising and improving existing processes, to improve operational efficiency and improve customer outcomes

·       Opportunities to conceive, work on and pitch improvement ideas for deployment across the global property management business

  • Lead delivery of projects aligned to transform Property Management strategic goals
  • Support Transformation Office to drive Process Excellence and end to end Process Improvement across the organization
  • Work as an intermediary between the business process design team and the program technical delivery team


  • 5+ years Business Analyst experience and ideally have a certification in Lean Six Sigma
  • Proficient in process design (BPMN 2.0)
  • Proficient in Excel for ad-hoc analysis and presenting findings
  • Experience in end-to-end projects covering all stages from problem statement to end recommendations