Under general to broad supervision, manages and allocates infrastructure resources by monitoring and maintaining system platforms in support of CBRE's information technology operations. May install and maintain UNIX servers. May serve as technical lead for projects with complex requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Design, implement, and evaluate current and future infrastructure initiatives for the highest level of efficiency and performance.
Perform Linux OS installations, patching and upgrades.
Maintain operating systems and associated infrastructure software.
Design and document SOPs (Standard Operating Procedures) for system administration activities.
Install and maintain Server OS, configuration, and patching levels using tools automated installation like Red Hat Satellite.
Configuration management and automation (e.g. Ansible, Python).
Perform problem diagnosis, troubleshooting and resolution.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Normally receives little instruction on day-to-day work, general instructions on new assignments.
Preferred experience with DevOps and SRE methodologies.
Analyze, acquires, installs, modifies and supports Linux operating systems, utilities and Internet/intranet-related tools
Work closely with various IT groups including but not limited to project management, database administration, network and security teams, application team and assist in overall architectural design, implementation and troubleshooting.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.
Bachelor's degree (BA/BS) in a related field of work or equivalent work experience. Requires technical and business knowledge in multiple disciplines/processes. Typically has 5 - 7 years of relevant work experience.
6+ years’ experience in a level 2/3 enterprise server systems support role and/or Linux based administrator position.
Expert level working with Linux Server in a virtualized environment
Expert level in integrating various Linux distributions (particularly Red Hat Enterprise and Ubuntu) in heterogeneous environments.
Expert level applying Red Hat Satellite to management of all manner of Linux distributions.
Experience with High Availability and Disaster Recovery environments.
Experience with virtual container applications (Docker).
Experience with deployment automation tools (Ansible).
Experience with virtualized environments (VMWare).
Experience with storage technologies (RAID, CIFS/SMB, NFS, NAS and SAN).
Experience with change and incident management processes
Self-motivated to seek out and resolve a wide range of issues in creative ways
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Networks with other senior personnel in own area of expertise
Normally receives little instruction on day-to-day work, general instructions on new assignments
On-call after hours support will be required as part of a team rotation
Bachelor’s Degree in Computer Science, MIS, or a related field required
Experience with compliance frameworks such as NIST, HIPPA, ISO, etc. are a plus.
RHCSA and/or RHCSE are preferred
CERTIFICATES and/or LICENSES
Technical certifications in the specialty area, such as Red Hat and Oracle.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
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