ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking
Key contact and resource for vendors, contractors, and clients when event planners are not available or during extended building hours.
Perform research and secure quotes/bids from Nike approved vendors on promotional materials on behalf of clients and Event Planners.
Purchase event specific materials for meetings and events, creating, and maintaining event specific collateral materials and campus event signage, track department invoice charges, order event items through Coupa and arrange dine around reservations and food truck services for small- and large-scale meetings and events.
Provide operational support for events to include client check-in, registration, confirmation for meeting rooms and catering to ensure accuracy, availability, and timeliness.
Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & campus tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. May train, assign and supervise a team of receptionists. Is an escalation point expected to resolve most questions and problems. May serve as a resource to others in resolving problems and issues. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information. Oversees and/or performs a range of diverse administrative activities for a manager or group of managers in an assigned functional area.
Schedules appointments; maintains calendars; and schedules and coordinates meetings, events, and/or travel arrangements, as required.
Establishes, updates and maintains files, inventories and records and implements and maintains data management systems, as required. Researches, gathers and compiles data and information; prepares reports and summaries; and replies to inquiries, selecting relevant data from a variety of sources. Utilizes knowledge and understanding of operational policies and procedures to create, compose and edit administrative correspondence and documentation. Serves as a central point of liaison with other functional areas and external stakeholders in resolving a variety of routine matters. Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work a flexible schedule driven by event business including evenings, weekends, and occasional holidays
Excellent interpersonal and customer services skills
Ability to network and utilize internal and external resources
Advanced ability to exercise good judgment in setting priorities, executing instructions, and follow-through. The ability to work in a fast-paced, results-oriented and team environment, and manage multiple assignments and prioritize workload
Able to lift 20-30 lbs.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
Don’t see a fit at this time?
Join our Talent Community to keep up to date with exciting career opportunities and the latest news
Join our talent community