Sr Business Analyst - Host Digital & Technology (Kuala Lumpur)
Job ID
Areas of Interest
Digital & Technology/Information Technology
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
Hybrid work environment 
Work for a global product with an exciting range of projects to work on
Access to professional development tools and individual training each year

CBRE Group, Inc. Is the world's largest commercial real estate services and investment firm. We owns and develops a suite of digital products to support its lines of business and its clients. Among them, CBRE Host Building is a digital tenant experience platform that connects tenants to the environments, amenities and communities that matter the most. 

Host offers our clients an unparalleled workplace experience. With hospitality-driven services that focus on increased productivity and employee wellbeing, we help ensure that people have everything they need to be at their best and do great work each day. 

As a Business Analyst, you’ll be: 
  • Driving and defining comprehensive documentation including user stores, process maps and flow diagrams.
  • Managing user acceptance testing including authoring test cases, executing the test cycle, coordinating testing with business users, and test execution status reporting.
  • Establishing effective working relationships with key stakeholders like legal, compliance, sales & solutions, implementation, and external partners.
  • Analysis, preparation, and management of product enhancements that affect the corresponding features/modules.
  • Collaborating with cross-functional teams across disciplines such as product, engineering, design, success, and support.
  • Creating and updating product documentation (both for internal and external use).
  • Providing project management and business analysis support in an agile development environment.
  • Analysing trends through deep dive into product data to answer critical business and product questions.
  • Working with QA team to define and manage testing suite.
  • Assisting with communication and launch plan of developed and/or enhanced products.
  • Supporting other teams to help drive adoption and use of products.
  • Provide design direction, to development personnel, and reviewing the design and specifications for changes that affect their respective modules.
  • Working closely with sales and marketing teams, develop and/or refine customer value propositions and competitive positioning for key product solutions.

What we’re looking for:
  • Bachelor’s degree or equivalent in Computer Science, Engineering, Business, Information Systems or related field.
  • Demonstrated 4-5 years’ experience in a mobile app environment as a BA.
  • Deep practical knowledge of business analysis tools including JIRA and Confluence.
  • Experience in LEAN Agile, Agile Scrum, Agile Software Development.
  • Strong interpersonal, stakeholder management and communication skills.
  • Self-starter with initiative and ability to work without supervision and assume responsibility for completion of multiple tasks.
  • Demonstrated attention to detail and decision-making capabilities.
  • A collaborator, critical thinker, and problem solver.
  • Property Management industry experience is desirable.

If working with the best in an exciting and rewarding team environment appeals to you then we want to hear from you. Please attach your CV to your application.