Senior Commercialisation Co-Ordinator - Arndale Centre Manchester PMFM
Job ID
Service line
Advisory Segment
Role type
Areas of Interest
Property Management
Manchester - England - United Kingdom of Great Britain and Northern Ireland

Job Title:

Senior Commercialisation Coordinator – Manchester Arndale

Reports to:

Centre Director                                                        

Job Purpose:

To enhance and compliment the Centre’s retail offer and optimise revenue for the JV Owners.

Direct Reports:

Commercialisation Coordinator

Primary Responsibilities:


To lead and support the Commercialisation Coordinator to achieve their agreed business and personal development objectives.

To coordinate the full delivery process from implementation to removal of new commercial projects including but not limited to media, vending, service, mall kiosks and promotions.

To ensure sign off from the Centre’s Operations Manager to ensure all safety and operational considerations are planned for and agreed.

To administer the collation and approvals of all documentation in a timely manner for the centre’s promotional bookings including licences, health and safety documents, PLI, fire certificates and PATs) and maintain up to date records.

To ensure compliance with Company’s Health & Safety Policy.

Quality Control

To work closely and take direction from the CBRE commercialisation team in regard to all commercialisation activity

To liaise with the CBRE Commercial Manager on a regular basis and as required by the business.

To obtain approval from the Centre Director on all planned commercialisation activity and oversee the completion of Property Transaction Agreements.

To meet with potential new commercialisation operators and showcase the various opportunities

To ensure movement forms and site maps are completed accurately and in a timely manner.

To produce accurate reports which include but not limited to, monthly letting activity, centre standards checklist, number of units report, etc.

Daily site walks required to ensure all the mall activity and display standards are maintained across all activities

Operational Support

To form an integral part of on-site operations team and ensure commercialisation is perceived positively at centre level and throughout the business.

To communicate and liaise with the Centre’s Marketing team to ensure all commercial activity is effectively promoted and communicated to customers.

To contribute to the achievement of the centre’s commercialisation budget.

To proactively monitor ongoing commercialisation activity to ensure the highest operational standards – especially in regard to temporary mall promotions.


·         Experience within the facilities management sector or a service driven environment

·         Experience of successfully delivering targets

·         Ability to work and drive high standards with a broad spectrum of internal and external contacts

·         Desirable to have managed and developed direct reports


·         Commercial Awareness

·         Concern for Impact

·         Customer Focused

·         Decision Making

·         Planning and Organising

·         Results Focused

·         Team Working