Contract Administration

• Review contracts for renewals or initiate new contracts with prospective service providers together with sourcing & vendor management.
• Identify vendor contracts that require RFP and market benchmarking by locations. Work with Efficiency Management in RFP/ benchmarking exercises.
• Hold ad hoc and periodic communication sessions (Business Reviews) with the offsite service providers and local RIM Coordinators to resolve issues such as service and invoice discrepancies.
• Verify invoices submitted by the various location-specific RIM (Record and Information Management) Coordinators.
• Liaise with offsite storage vendor on metrics reporting.
• Generate reporting on contracts, offsite storage service level agreement compliance and location requirements, etc.

• Conduct periodic hardcopy box inventory reconciliations for each of the APAC locations.
• Under the direction of the RIM Regional Head:
• Investigate and resolve inventory discrepancies.
• Perform research to assist General Counsel to meet external regulatory requests for information and subpoenas for specific records. 
• Work with regional teams to resolve Box Control System related issues.
• Hold ad hoc and periodic communication sessions with local RIM Coordinators to resolve issues such as inventory and box/file transaction related issues.
• Compile inventory metrics as required (e.g. number of new box accessions, etc.). 

• Respond to user requests for RIM-related training, such as how to arrange for new archive boxes for pickup and how to properly label and send records boxes to off-site storage vendor, etc.
• Perform Records Review & Archiving exercise under the direction of the RIM Regional Head.

• Participation in ad hoc projects that RIM may be expected to undertake from time to time.

• A good general education with a number of years of relevant post qualification experience.
• Incumbents must be able to demonstrate a career showing continuous personal development in administrative roles.
• PC Skills including proficiency in MS Word, Excel and creating presentations in PowerPoint
• Ability to analyse and evaluate complex data, prepare and present reports, and work effectively in teams
• Strong communication and interpersonal skills
• Ability to prioritize and execute multiple tasks independently.
• Excellent organization and time management skills
• Attention to detail
• Ability to act with discretion and treat confidential information appropriately