Meeting & Events Technician
Job ID
25779
Posted
23-Jun-2021
Service line
GWS Segment
Role type
Full-time
Location(s)
Burlingame - California - United States of America

Hi, we’re Host! 

 

We believe your environment should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.  

 

As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. 

 

With Host, you will join a team that elevates the office experience by delivering world-class services that make coming to work better than it’s ever been. 

 

JOB SUMMARY  

 

The Meeting & Events Technician is at the forefront of delivering a positive meeting and events experience as a cultural ambassador and service leader.  

 

In this role, you would be the customer service provider for meeting and events. Daily duties would include tasks like: moving, setting up and striking furniture, décor, removable walls, and event equipment.  

 

Events support ranging from internal meetings to high-level events that may include VIP guests, senior level executives, and press. Meeting & Events Technicians must be able to act independently on event sites with limited supervision while maintaining a professional attitude. 

 

This role is based in one of our client’s offices in the Silicon Valley and will require travel between multiple offices. 

 

DUTIES & RESPONSIBILITIES 

 

Assist with logistics, coordination and day-of execution of meetings, conferences and events. Creates a hospitable environment for attendees, event owners, and vendors. 

 

Perform daily meeting and conference room turnover and/or midday room refresh, reconfigurations and resets for indoor and outdoor spaces. 

Responsible for post event storage and inventory of tables and chairs. 

Responsible for post-event task completion and reconciliation.

 

Take direction from the Meeting & Events Tech Lead and Supervisor, while collaborating with senior meeting & events team members to meet the needs of partners, clients, and vendors. Escalates potential issues/concerns to management as appropriate.  

Accountable for ensuring deadlines are met on time and with high quality. Pays attention to detail and ensure event setup are complete & presentable.

Demonstrate commitment to achieving client satisfaction and employee engagement targets for the organization and department(s)

 

May manage inventory of event supplies (i.e. furniture and other event items etc.). May work on inventory control and routine inspection of equipment.

Complete room checks; Communicates corrections as needed to appropriate contact.   

 

Monitor and responds to event activities such as gathering event equipment needs.

Responsible for setup and strike of furniture and equipment for meeting and events.  

 

Perform other duties as assigned. 


QUALIFICATIONS

Current driver’s license, good driving record.

HS Diploma or GED required.

No work experience is required but 1 to 2 years of prior work experience in event coordination, retail, restaurant, customer service or other hospitality experience preferred.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Utilize a high level of attention to detail as well as strong interpersonal skills.

Have a positive attitude and a strong sense of urgency in resolving any issues that may arise.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Good organizational skills. Must work well under pressure with multiple deadlines and demonstrate a proactive approach to routine and non-routine occurrences. 

Proficiency in Microsoft Office and ability work in multiple software platforms and applications.

Ability to work flexible work schedules based on business need.

Ability to work requiring significant walking or through other means of mobility. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 35 lbs. and occasionally lift/move up to 50 lbs.

SCOPE OF RESPONSIBILITY 

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete at a satisfactory level all required and assigned HSE training.

2. Follow all activity policies and procedures, including all HSE related requirements at all times.

3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any condition which you feel could result in an accident or injury and / or stop work if required.