Laboratory Coordinator (Scientific Equipment)
Job ID
137215
Posted
18-Sep-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Foster City - California - United States of America, Fremont - California - United States of America, San Francisco - California - United States of America, San Jose - California - United States of America

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).

Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.

About the role

This role plays a pivotal service in leading, organizing and implementing high-quality specialist engineering and coordination support to a wide range of lab equipment including the supporting tasks in the lab space to drive quality and efficiency for the client’s scientific staff. The SEC role also provides Level 1 triage in the lab prior to corrective maintenance service calls to enable a faster diagnosis of faults.

Under direct supervision, conducts the review of certificates, tests reports related to the Good Practice (GxP) laboratory instrument certificates; examines and compares reports performed by third-party service providers against customer requirements for equipment supported by Full Spectrum across client site. Handles work orders, vendors and laboratory day to day operations.

What you’ll do

  • Performs secondary review of GxP laboratory instrument certificates; tests report(s) against customer's requirements.
  • Serves as a liaison with third-party service providers; ensures customer requirements are met based on review of GxP laboratory instruments or similar certificates/tests records provided by third-party service provider(s).
  • Archives GxP certificates/test reports in accordance with archive and retention procedures.
  • Serves as an intermediary between third-party providers and procurement; ensures valid purchase order (PO) numbers are in place.
  • Performs required activities to ensure invoices are processed for payment to third party for assets supported by the business.
  • Provides training support and backup to department personnel for the review of GxP laboratory assets certificates/test reports; processes invoices associated with laboratory service by third-party service provider(s).
  • Ensures procedures are followed to initiate changes that affect laboratory assets.
  • Assists in audit preparation; retrieves documentation for inspection purposes.
  • Uses computerized Maintenance Management System (CMMS) to administer closure, storage of work orders and documentation in accordance with GxP and GDP practices
  • Works within an established CMMS system (ie. Maximo) for service coordination
  • Responds to customer inquires. 

What you’ll need

EDUCATION and EXPERIENCE

High School Diploma or general education degree (GED) required and a minimum of two years of related experience or equivalent work experience. Previous customer service or administration experience preferred.

Communication skills

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Financial knowledge

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Reasoning ability

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Experience with Desktop publishing, Microsoft Office Suite and Online Help.

Knowledge of GxP and understanding of a lab instrument services environment.

Experience working with databases and/or systems.

Why CBRE?

We offer comprehensive benefits such as health, vision and life insurance, 401k, personal time off, among others.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The range for this position is $70,000 to $82,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualification, and experience.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

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