IT Technician (Helpdesk/Ticketing) - Expression of Interest
Job ID
Areas of Interest
Digital & Technology/Information Technology, Facilities Management
Singapore - Singapore
The DSO shall be responsible to work with the Client’s System officers to ensure that all digital services provided for by the FMC (and the Client) under and during this contract, including but not limited to, data interface and exchange between the Client’s and FMC’s systems and platforms, on-boarding asset data & records to FMC’s systems, periodic reporting and tracking of performance, trend analysis, etc. is properly deployed, implemented, used, in operating condition, further developed, etc.

The Client shall provide orientation and training to FMC and DSO for systems and platforms provided by the Client. The DSO shall work with the Client's System Officers to ensure the FMC’s users transactions & data input are carried out in a timely and accurate manner, including performing outstanding case or data clean-up with the users periodically.

Degree or Diploma in technical or IT services or equivalent with minimum 3 years’ experience in managing facility management related digital systems and services in Computerised Maintenance Management System (CMMS) and handling data management related to facility management including but not limited to job ticketing, utilities, customer feedback, etc. The DSO shall also have keen knowledge in cloud services and architecture, computer language and system architecture development to aid development and troubleshooting of both current and future systems.

If you have experience in a similar role and would like to speak to a member of our Talent Acquisition team, please apply directly we will get in touch. 

Shortlisted candidates must demonstrate on their resume the technical knowledge and relevant qualifications for the role applied for; and has the right to work in Singapore.