Finance and Contract Support Manager
Job ID
Service line
GWS Segment
Role type
Areas of Interest
Accounting/Finance, Facilities Management
London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance and Contract Support Manager to be based in London. The successful candidate will lead sustainable financial growth by taking ownership of the financial operations, controls and management information for the Contracts managed. 

Provide insight and influence to impact performance and maintain competitive advantage alongside financial and contract support leadership and direction in the Contract. Act as a point of liaison for Finance and Commercial issues for the platform and Contract teams.

This will involve personal attitude, use of skills and dissemination of knowledge. Use specialist skills and experience to provide insight and influence in order to impact performance standards. Implement improvements, drive change, raise standards through the direct and indirect management of the team. Act as a business partner to the Alliance Directors to both advise and challenge senior management on contract performance.

Role Summary: 


Developing high quality and effective Client relationships especially across the account

Build good working relationship with account management and key client’s members and be a business partner for both

Tightly manage contract governance, demonstrating an in-depth knowledge of the terms and conditions of the contract to ensure that all cost elements are appropriately accounted for

Assist with client team requests in a timely and accurate manner

Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility

Financial Reporting

Prepare accurate Contract reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts, and annual plans

Support any GWS transformation and client initiatives, working closely with other functions to ensure full alignment of deliverables and results

Provide best in class Management Information to both Client and GWS management to include Actuals v Budget

Liaising with the CBRE EMEA Finance and GWS EMEA Financial Planning & Analysis team to fulfil any ad-hoc information requests

Ad-hoc reporting as requested by UK/EMEA Finance Director or Contract Director/Alliance Director

Provide ad-hoc support and financial analysis as required

Contract and Finance Management

Continually review, maintain, and improve cash-flow, margins and reporting; Develop targets and benchmarking processes to challenge the financial information 

Drive high quality financial / commercial performance through understanding the contractual commitments on service lines in EMEA and ensure is aligned and consistent with global contract management practices

Identify and help drive implementation of savings opportunities to ensure Client and GWS financial savings targets are maximized 

Review Client P&L results and challenge 

Carry out regular contract reviews and Project reviews

Build and develop high level relationships with business and account leaders, central teams, global account teams, customers, and external agencies (e.g., auditors) 

Conduct monthly formal Contract reviews

Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts

Constantly improve quality, service, and efficiency

Communicate regularly with contract financial and contract support staff to ensure they are fully informed of operational objectives and achievements

Identify, analyse, and resolve potential business risks, as well as opportunities and solutions to enhance business performance

Support in any client or internal related audits

Finance Processes, Procedures and Reporting 

Ensure company policies and procedures are adhered to consistently throughout the Contract

Ensure full substantiation of all accruals, un-billed revenue and WIP are in line with GWS policy

Manage the integrity of data in Client reporting and GWS systems

Develop an understanding of how to best utilize GWS system-generated reporting capabilities

Continually develop systems to maximize efficiency benefits for client & GWS  

Ensure the accuracy and integrity of accounting records and financial systems, identify opportunities to enhance system efficiencies

Have thorough knowledge of procedures and processes and lead the delivery of these to the required standard

Manage compliance through the required procedures and processes

Finance Planning

Assist in delivering best in class GWS and Client management information including annual budgets (balance sheet and cash flow plans), monthly management accounts and forecasts including Profit and Loss variance and Balance Sheet commentaries

Financial Governance 

Ensure CBRE and statutory obligations are met for reporting and governance purposes  

Responsibility for ensuring the integrity of the Balance Sheet and Balance Sheet Commentary

Ensure monthly balance sheet reconciliations are carried out, reviewed, and maintained

Driving and agreeing any financial policy requirements with the Divisional Financial Director or Alliance Director

Ensure Account is complying with any Global Account Standards 

People Management 

Assist in recruiting, inducting, managing, motivating, and developing the team 

Review and advise on resourcing gaps

Carry out structured appraisals and ensure personal development plans are in place and include succession plans for any direct reports

Convey messages and ideas clearly and openly; Involve people and influence decisions

Experience Required: 

Hold a Chartered Accountant qualification (or equivalent)

Highly computer literate

Ability to combine strategic vision with hands-on, pragmatic delivery 

IT Skills to achieve key tasks and give the business a sound reporting base

Superior written and verbal communication skills with strong oral presentation skills

Capable of working in a matrix environment

Understands the requirements of operating in a cross border multiservice line environment

Worked in a complex multinational with hands on experience of managing teams in continental Europe (applicable for Global Accounts)

Track record of achieving results through others

Proven commercial acumen and ability to contribute to decision-making 

Management skills to maximise the performance of staff working directly for them and others

The individual must be willing to undertake travel as the role/business requires

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.