Facilities Coordinator
Job ID
Service line
GWS Segment
Role type
Areas of Interest
Facilities Management
Sydney - New South Wales - Australia
Key GWS client account in Social Media Industry
Fast-paced facilities coordinator role within a corporate environment
Provide high level customer service and facilities support
Based in Sydney, CBD

Culture of our team at CBRE GWS:

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.  

Responsible for completion of multiple functions of building operations and maintenance of A grade commercial office within a high-rise building, centrally located in Sydney CBD.

An exciting opportunity to work on a technology multimedia client account. This account is highly valued with great client/CBRE integration and synergy. Be a part of, and help create the award winning client company culture whilst delivering world class service. 

Here's a snapshot of your day;
  • Ensure visitors facilities (meeting rooms, waiting areas) are checked regularly and always in appear ready for business.
  • Ensure reception and client facing areas are checked regularly and always appear clean and tidy and free from clutter.
  • Ensure that all stock orders are placed on time and that regular reviews are conducted to ensure timely deliveries and seasonal adjustment to stock level.
  • Ensure that all stock for kitchens is maintained to the agreed level and that orders are checked on arrival.
  • Ensure cabling and workspace presentation adheres to local codes and CBRE HSE guidelines and codes.
  • Ensure all requests are logged in Jira (helpdesk system) and tickets are closed out and reported within agreed SLA.
  • Liaise with site operations teams on a regular basis, reporting any issues and concerns in a timely manner to management team.
  • Maintain regular contact with all members of the FM team based at the site to ensure a consistent & smooth service is being provided throughout.
  • Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.
  • Follow required emergency prevention and operational controls.
  • Report all accidents, occupational illnesses and emergencies.

Skills and experience
  • Excellent Customer Service relationship skills.
  • Knowledge and application of Occupational Health & Safety Act, Essential Services regulations. 
  • Ability to manage several functions and projects simultaneously including ability to meet shifting priorities and report to multiple or joint interests.
  • Demonstrable confidence and maturity in communications including good written and oral presentation skills.
  • Ability to build effective relationships with clients, tenants, contractors and colleagues
  • Intermediate knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). 

Can we inspire you to join us?
  • Rewarding career with great developmental opportunities within GWS and across CBRE 
  • Partner with a friendly and supportive team.
  • A great opportunity to make your mark in a growing business.
  • Competitive salary with yearly reviews
  • Extensive training opportunities which can be tailored to your career goals

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.