Data Center Team Lead
Job ID
Service line
GWS Segment
Role type
Areas of Interest
Data Centers
Houston - Texas - United States of America
This role controls and implements deliverables against all allocated customer specific service level agreements. Making a direct contribution to the development and successful operation of the Critical Environment function, work with colleagues to develop and implement departmental strategy, objectives and improvement processes. This role is responsible for the day to day operation of their team, carrying out planned preventative maintenance and reactive works to building services systems within a contracted site. 

Ensure that planned preventative maintenance (PM) and reactive maintenance is performed on all equipment through the operation of planned preventative maintenance systems. 

Ensure accurate and comprehensive records are kept pertaining to health and safety, building compliance and quality assurance.  

This includes overall responsibility for Configuration Management (CM) MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed Service Level Agreement (SLA) timeframe. Escalate if issues cannot be resolved promptly.  

Ensure that subcontractor performance meets all requirements per the Master Service Agreement (MSA.) Administer subcontractor work approvals and safe operation while repair or service is carried out on site. 

Operate a permit-to-work system in accordance with CBRE's health and safety procedures and client requirements. Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all times.

 Ensure that facility/plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Ensure that suitable spares are available to carry out maintenance at the site. 

Oversee the site's environmental conditions, using the Building Management System and/or ignition system in order to maintain acceptable internal conditions. Complete all tasks to provide for a safe work environment. Provide Data Center operations support of all server rack commissioning, and decommissioning activities. 

Provide Mechanical and Electrical rounds & readings (chiller, Computer Room Air Conditioning(CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Statis Transfer Switches (STS), etc.) Ensure that comprehensive maintenance records are completed, and conduct routine quality checks accordingly. 

Partner with the Data Center Manager or other CBRE management to maintain and develop good relationships with account leadership.

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers within a work unit and/or project.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma/GED required, Associates Degree preferred. 4-6 years of experience in mechanical or electrical engineering, preferred.

Journeyman/Electrician/HVAC license, preferred. State and local licensures, where required.

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

Experience in a financial setting working with billing and payables; prior experience using a financial system; and, the ability to use Microsoft Excel.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.