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DC Ops Team Lead / Engineer
Job ID
66539
Posted
13-May-2022
Areas of Interest
Data Centers, Engineering/Maintenance
Location(s)
Singapore - Singapore
JOB SUMMARY

We are looking for Data Centre Ops Team Lead / Engineer who would be based in SG and would be supporting the new Datacenter Buildouts SG continuing the role in BAU/Operations .The resource would be supporting two DC’s and  also co-ordinate with the regional DC teams in Asia / Global team

KEY RESPONSIBILITIES 
  • Gather hardware requirements BOM (model, delivery dates etc.) from various IT teams. 
  • Build up rack matrix / elevations and manage the same,  based on the requirement from different silos.
  • Co-ordinate with the Datacenter vendors for the buildout of the DC space with respect to the Racks, Cabling installation.
  • Centralize all installation requests for different IT Teams. Co-ordinate with the teams for Raising Change Management request.
  • Work closely with different IT third party vendors for equipment delivery.
  • Physical rack and stacking of IT equipment (e.g. power connections, patching, iLO configuration) handover to different IT silos. 
  • Knowledge on cabling, Panduit products
  • Update equipment inventory management system and rack elevations.
  • Coordinate and escort Telco carrier vendors for circuit installations. Witness testing.
  • Coordinate and supervise installation of MS cabling contractor, witness any cabling testing onsite testing
  • Prepare defect lists for different MS contractors and Service providers installation. 
  • Centralize all decommission requests for different IT silos. Raising change management request.
  • Work with disposal vendors on equipment disposal, HDD degaussing and update store room inventory records
  • Provide weekly reporting on project construction status to regional EDC team.
  • Document management
  • Data Centre Power-down management
    • Coordination with different vendors and all IT silos for DC power down events
  • Equipment Disposal
    • Obtain all hardware equipment to be decommissioned from all teams, and work with IT Finance, IT Business Management, IT Security, and approved
  • Monitor the Service Now Queue and accept the tickets, assign the tasks to the team
  • Conduct regular Audit to check if the Inventory management systems is updated regularly by the team
  • Update respective tools to support the operations
  • Perform user acceptance testing of any new tools
  • Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.
  • Identify opportunities for growth within the customer environment.

REQUIREMENTS
  • Undergraduate degree or equivalent combination of education and work experience.
  • Around 6-8 years of relevant experience in Data Centres
  • Language: Fluent in English and Mandarin would be an additional advantage
  • Good understanding of server installation procedure
  • Good understanding of data center infrastructure and its resiliency design (UPS, Generator, CRAC, cabling, containment routes, etc).  CDCP is a plus
  • Cable (UTP/fiber) patchings and testing technique
  • Working in a fast paced, dynamic environment and can work under pressure
  • Project Management is a plus, such as PMP
  • Excellent Communication skills
  • Good analytical, problem solving, negotiation and communication skills
  • Good organizing and planning skills, with ability to support multiple projects and multiple end-user communities simultaneously
  • Proficient in MSOffice
  • Able to work in Shifts when there is any shortage of resources
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