Country Head of Security (Banking)
Job ID
Service line
GWS Segment
Role type
Singapore - '- - Singapore
Job Purpose
  • Fully accountable for SG security operations, from daily BAU, project management, to new security set-ups.
  • Provide leadership and direction to resolve operations incidents.
  • To provide expertise and specialist support to the Country on all aspects of security management
  • To be accountable to the Head of Property and other stakeholders for the delivery and implementation of global policies, procedures and strategies for security within the country and ensure the effective application of the risk assurance framework to evidence that existing security governance and risk control processes are effectively implemented and are being adhered to across the Region 
  • To monitor the security related risks faced by the Group within the Country and take pro-active measures to reduce risk and minimise loss and communicate incidents to senior management and provide them with professional advice on all aspects of security
Key Responsibilities

As a security specialist in Country, directly responsible and accountable for the following:

Security Ground Operations
  • Ensure daily BAU runs smoothly
  • Provide leadership and direction/instruction to manage/resolve daily incidents
  • Key stakeholder communication and management
  • Work closely with FM & project teams on projects involving security – existing set-up changes or new set-up requirements.
  • Conduct training and audit/reviews as required.
Security Management 
  • Ensure that access control provisioning is compliant with regulatory requirements and business needs
  • Ensure that CCTV provisioning, recording and data retention is compliant with regulatory requirements and business needs
  • Develop, implement and oversee, in conjunction with the guarding supplier, a security training and exercising programme for the incumbent guard force
  • Develop and implement a Country Security Management Plan to ensure that security threats are identified and suitably mitigated
  • Ensure that suitable security procedures are implemented for all properties in country
  • Develop appropriate responses to security risks and ensure early engagement of stakeholders
  • Ensure the appropriate and timely escalation to senior management of all aspects of Security relevant to the Bank’s operations so that they can plan appropriately and keep regulators appraised
  • Ensure the Security Risk matrix works effectively
Technical Assistance
  • Provide advice and expertise on all security technology including access control CCTV and security alarms within the Country
  • Provide technical assistance to areas that do not have specialist Security management resources
Supply Partner Management
  • Manage all security related supply partners under the Vendor Management Framework.
  • Ensure close management of all Security Vendors are customer and delivery focused, live the Bank's values and Corporate Code of Conduct and offer a positive customer experience.
  • Assist in all RFP and Tender processes in line with Global Sourcing Policy.
  • Ensure that all security vendors engaged meet local regulatory and licensing requirements.
Budgets and Project Management
  • Budget and manage costs tightly to maximize efficiency, flexibility and proportionate security capability across the region.
  • Ensure that Security aspects of projects are delivered on time and within budget to agreed standards.
  • Anticipate and respond to expansion / change projects. Ensure support for planning and internal / external consulting and subsequent integration of acquisitions for Security related matters.
  • Project manage and deliver proportionate security within budget and without overspend.
  • Ensure management and good governance of all Security Risk related contracts in Country when local contracts are being established to ensure correct scope, capability and value for money as well as correct procurement practice.
Security Policies and Procedures
  • Implement the agreed Security strategy for the Group within the Country to anticipate likely threats and ensure mitigation plans are in place
  • Implement Group-wide policies, procedures and standards for the management of security risks on behalf of the Bank to mitigate adverse incidents and / or minimise the impact
  • Assist direct and indirect reports and businesses with policy implementation to ensure compliance and ensure the safety of our staff and premises and compliance with regulatory requirements
Threat Monitoring
  • Monitor and assess the security threats faced by the Country, advising senior management and other relevant stakeholders on their implications to ensure that pro-active measures are taken to mitigate or minimise potential harm or loss to our people, information or property and assets
  • Monitor all business travel within the Country to ensure staff travelling receive support and assistance when incidents occur
Contingency Planning / Business Continuity
  • Assist the BCM team with the testing of Country level contingency and crisis management plans to ensure effective response in an emergency or crisis
  • Promote best practice and high standards in contingency planning by assisting to develop and exercise plans for specific emergencies that may affect their area of responsibility to ensure an appropriate and effective response to major incidents.
  • Advise Senior Management, Heads of Businesses and Functions on security related decisions during emergencies (e.g. evacuation of staff and closure of businesses) and participate in Country Crisis Management Team(s).
Matrix and Engagement
  • Represent Security Risk as a member of the Crisis Management Team when required.  Offer professional opinion and advice when dealing with an incident as well as facts and solutions which will assist in managing the situation as well and bring the incident to a speedy conclusion.  
  • Assist the Regional Head of Security on Security projects, best practice, cross-pollination of ideas and idea sharing, industry advances and peer activities.
  • Represent the Bank and the Security function at in country security forums, including law enforcement / security service external organizations and intelligence forums.
Migration of Security Policy and Best Practice
  • Provide advice on the implications of security failures and other occurrences to promote the migration of best practice across geographical boundaries and functions to ensure that best approaches possible to deal with major incidents and emergencies are in place.
  • Carry out the Country risk training programmes to raise overall security awareness which will enhance our ability to deal with and respond to threats and incidents.
  • Conduct, with guidance and support from Regional Head of Security, on-going competitor related business sector and internal benchmarking to ensure adequate and appropriate positioning of the security strategy.
  • Delivering advice to management on the security implications of changes to legislation within the Country to allow for compliance in line with regulatory requirements
Operational Risk
  • Set Security Risk B/GKCSs and KRI’s and ensure compliance. Where compliance failures occur, inform the Property Risk Manager and take action to mitigate them as a matter of urgency.
  • Embed the use of the risk acceptance process across Regional countries assisted by Country Security Responsible Person’s (RP’s), ensuring all risks are appropriately assessed, risk rated and accepted by the appropriate acceptance committee and FORTM
  • Coordinate Due Diligence and Treat / Risks assessment for Property as required
  • Ensure staff are appropriately skilled to carry out the duties placed on them for implementing the risk management framework.
  • Work to develop and stretch talent within the security team. Ensure succession planning is in place for key security roles.
Audit, Compliance and other functions
  • Ensure the Security Risk function is audit ready in Country
  • Act as the point of contact for Group Internal Audits including assisting departments undergoing an audit when Security points are raised
  • Act as the point of contact to ensure that the Security Risk function is adhering to Bank and Regulatory Policy when applicable 
  • Act as the point of contact for HR and ITO for all matters relating to Security Risk with region.