Contract Support Associate
Job ID
Service line
GWS Segment
Role type
Areas of Interest
Accounting/Finance, Administrative, Building Management, Facilities Management
Houston - Texas - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery. 

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. 


Contract Support understands the contract scope - must understand internal and client procedures, processes, and systems; serves as a systems champion to ensure accurate and high-quality, high touch, managing reports; the sharing of standard processes and maintaining billing, handling both debt and revenue management to ensure performance within contractual terms.

  • Build and review management reports, such as profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools. Coordinate the billing application, margin calculations, invoicing, and client submission. Also, coordinate raising Purchase Orders (POs) for vendor submission.
  • Support management’s efforts to implement cost-saving opportunities, ensuring customer and GWS financial savings targets are maximized.
  • Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And, support the preparation and delivery of monthly Contract Review and Business Unit Review materials to ensure compliance with Sarbanes Oxley (SOX).
  • Finish the necessary activities to understand the contractual scope/commitments and drive high-quality commercial performance.
  • Maintain any/all activities that will provide exceptional client and vendor relationships, ensuring success in: improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and/or other systems, a compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting the coordination of sub-contractor files and statutory compliance.
  • There are no formal supervisory responsibilities in this position.

To be successful in this role, the ability to perform each duty satisfactorily is required. Listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions, or similar background preferred.
  • Experience in a financial setting working with billing and payables; prior experience using a financial system; and the ability to use Microsoft Excel
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.