Client Strategy Consulting Manager
Job ID
58644
Posted
11-Apr-2022
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Consulting, Sales/Brokerage, Transaction Management
Location(s)
Cleveland - Ohio - United States of America
JOB SUMMARY  

The purpose of this position is to manage and support the achievement of strategic goals and objectives for line of business clients.


ESSENTIAL DUTIES AND RESPONSIBILITIES  

Implements and maintains key processes to be followed by the function and defines portfolio management priorities for site, area and function planning, and other strategic activities for specific engagements and clients as required.

Partners with owners/managers of databases containing supply (lease administration and portfolio reports), demand (occupancy) and cost (operating expense) information. Develops comprehensive management models to support strategic consulting efforts and assignments.

Supports the management and achievement of financial, operational and other measures established for the client or specific engagements as reported in defined deliverables and KPI's (Key Performance Indicators) established for line of business clients.

Develops and refines building, state and segment reports as required. Distributes reports as defined by the client for the specific account or engagement.

Collaborates with line of business team members and the client to develop real estate plans and implement strategies for achieving savings and cost avoidance goals as required by the client or specific engagement.

May conduct periodic interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.

May develop benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.

Prepares and presents deliverables in oral, written, and visual formats relative to client strategy, industry benchmarks and best practices, and other topics as required.

Other duties may be assigned.


SUPERVISORY RESPONSIBILITIES  

May provide formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE  

Bachelor's degree (BA/BS) from four-year college or university. Masters degree or MBA preferred. 5+ years corporate real estate experience with emphasis on Strategic Planning, Occupancy Planning, and Transaction Management; expertise in corporate finance preferred with 5+ years asset/portfolio management experience.


CERTIFICATES and/or LICENSES  

Real estate license (where required by state law)
Professional certification, professional designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate is desirable.


COMMUNICATION SKILLS  

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.


FINANCIAL KNOWLEDGE  

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.


REASONING ABILITY  

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.


OTHER SKILLS and ABILITIES  

Proficient use of Microsoft Office Suite Products. Knowledge of real estate-specific software solutions like Tririga, Manhattan CenterStone, Siterra Plus, or Argus is a plus.

Demonstrated leadership/management skills

Proven record of providing excellent internal and external customer service


SCOPE OF RESPONSIBILITY  

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.