Business Operations/Transaction Analyst
Job ID
Service line
Advisory Segment
Role type
Areas of Interest
Accounting/Finance, Data & Analytics, Transaction Management
Boca Raton - Florida - United States of America, Charleston - South Carolina - United States of America, Charlotte - North Carolina - United States of America, Columbia - South Carolina - United States of America, Fort Lauderdale - Florida - United States of America, Greenville - South Carolina - United States of America, Jacksonville - Florida - United States of America, Miami - Florida - United States of America, Nashville - Tennessee - United States of America, Orlando - Florida - United States of America
Working under direct supervision, this role is responsible for ensuring the prompt and accurate dissemination of client reporting, provides routine day-to-day operations and administrative support for a large client team, business unit or large department. Assists in coordination of client reports, budget, process improvement, controls for specialized software and other functions enabling the department to meet objectives in an effective and efficient manner. 
Partners with management and brokers as single point of contact for navigating routine transaction accounting, fosters transparency through reporting and assists with accounting items relating to revenue and pipelines

Ensures accuracy of broker payments of commissions and other items tied to revenue.  Maintains broker traunch setup and provides governance of commission overrides.  Troubleshoots and escalates inquiries and requests from internal and external clients

Provides routine and ad-hoc transaction reporting to market leaders, brokers and/or clients.  Serves as single point of contact and liaison to Financial Operations centers of excellence. May recommend enhancements to existing reporting or queries

Reviews monthly AR (accounts receivable) reports and partners with brokers to gather commentary on past due invoices, escalating to market leader(s) or legal as necessary. Recommends and processes bad debt write offs as needed

Analyzes and reconciles monthly pipeline reports versus transactions activity.  Prepares and presents actionable insights to assist management with increasing participation, transparency and accuracy

Performs routine reconciliations of PRV (Rebate) and Pool accounts for an internal audience.  Partners with brokers to appropriately manage funds per management and/or client agreement

Assists with special projects and performs other duties as assigned

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees. 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of two years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.   
Work experience related to specific department or business unit function preferred. 
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. 
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. 
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. 
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables. 
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. 

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.